Experience

Segafredo Zanetti Australia

• Australia
• Manufacturing
• 1 - 100 Employee

• Administrative Assistant

  • Nov 2018 - Present



Lighthouse

• Technology, Information and Internet
• 1 - 100 Employee

• Office Administrator

  • Dec 2017 - Nov 2018



Electoral Commission of Queensland

• Australia
• Government Administration
• 1 - 100 Employee

• ICT Technician

  • Nov 2017 - Nov 2017

  Setup and dispatch of various forms of hardware for the 2017 State Election. - Reconciliation and dispatch of computers and relevant hardware to electorates - Setup and installation of AndroidOS hardware and apps Setup and dispatch of various forms of hardware for the 2017 State Election. - Reconciliation and dispatch of computers and relevant hardware to electorates - Setup and installation of AndroidOS hardware and apps



Everydayhero AU/NZ

• Australia
• Fundraising
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2017 - Jul 2017

  In-house platform support using Zendesk to resolve issues In-house platform support using Zendesk to resolve issues



E3 Style Pty Ltd

• Brisbane, Australia

• Office Administrator

  • Dec 2016 - Mar 2017

  - Catering and Shopping for Office Consumables - Stationery and Printer Support - Assisting GM and CEO with Ad-Hoc requests - Mail, General Errands - Answering Phones, Customer phone and Email support - Assisting with Sales and Online Support - General Office, Kitchen cleanliness - Catering and Shopping for Office Consumables - Stationery and Printer Support - Assisting GM and CEO with Ad-Hoc requests - Mail, General Errands - Answering Phones, Customer phone and Email support - Assisting with Sales and Online Support - General Office, Kitchen cleanliness



School Art Supplies

• Australia
• Retail Art Supplies

• Office Administrator

  • Aug 2016 - Nov 2016

  Administrative duties including facilitating delivery of goods to external clients. - Excellent customer service, phone and communication skills. - Competent data entry on in-house ordering and invoicing systems. - Excellent working knowledge of MS Office, especially Excel. - Inputting orders onto warehouse ordering system and producing invoices. - Filing, facilitating and answering customer queries. - Updating and maintaining item prices on website. Warehouse Operations. - Quickly assembling and filling large and small orders to be shipped. - Moving pallets and items by hand, pallet jack, or trolley. - Using software to sequence delivery orders and keeping stock organised. - Reporting on correct receipt of warehouse stock according to supplier’s invoice. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Consultant

  • Apr 2015 - Aug 2016

  I provide technical support for a leading manufacturer in portable and desktop devices. Providing detailed and extensive technical support over the phone by: - Data Entry and administrative duties - Advanced troubleshooting and isolation. - Intermediate-level troubleshooting for native apps and functions. - Positioning service options for further troubleshooting or repair. - Identifying counterfeit or modified devices. - Reporting irregular behaviour to correct Engineering sites. - Forwarding information to correct Line of Business. - Willing to guide and teach customers about their devices and to enrich the customer’s experience with information about features that are not familiar to them. - Positioning potential data loss to customers in a polite and gentle way. Show less



Cancer Council Queensland

• Australia
• Non-profit Organizations
• 100 - 200 Employee

• Volunteer Resource Administration Assistant

  • Jan 2014 - Apr 2015

  • Administrative duties including order processing and filing • Cataloguing of resources • Creating and the curation of resource databases for internal stakeholder use • Customer service • Record management, stocktaking and storage of confidential documents • Stock and quality control • Order processing, picking and packing • Administrative duties including order processing and filing • Cataloguing of resources • Creating and the curation of resource databases for internal stakeholder use • Customer service • Record management, stocktaking and storage of confidential documents • Stock and quality control • Order processing, picking and packing



The Salvation Army

• United States
• Non-profit Organizations
• 700 & Above Employee

• Sales assistant

  • 2012 - 2013

  • Cash-handling • Customer service • Stock control of jewellery and other security-sensitive inventory • Window dressing and presentation of stock • Record management • Managing cash and stock security. • Cash-handling • Customer service • Stock control of jewellery and other security-sensitive inventory • Window dressing and presentation of stock • Record management • Managing cash and stock security.



NewsXpress Newsagency

• Retail Assistant

  • May 2007 - Jun 2011

  • Cash-handling • Customer service • Stock control • Window dressing and presentation of stock • Record management • Managing cash and stock security. • Cash-handling • Customer service • Stock control • Window dressing and presentation of stock • Record management • Managing cash and stock security.



Crazy Clark's Discount Store

• Burleigh Heads, Gold Coast

• Retail Assistant

  • 2005 - 2007