Experience

Partners Interpreting

• United States
• Consumer Services
• 1 - 100 Employee

• ASL/English Interpreter & Operations Coordinator

  • Mar 2019 - Present

• ​Client Service Specialist/ASL Interpreter

  • May 2013 - Feb 2019

  Plainville, Massachusetts • Manage staff & freelance providers’ schedules • Coordinate and manage Remote CART services • Maintain and coordinate one-time, on-going, and emergency requests • Oversee and manage intakes & requests process • Improve Client, Customer, and Interpreter experience • Collaborate with the inbound/outbound marketing and operations team • Monitor PI’s Emergency on-call program and facilitate after-hour requests • Assist in daily operations that include scheduling system… Show more • Manage staff & freelance providers’ schedules • Coordinate and manage Remote CART services • Maintain and coordinate one-time, on-going, and emergency requests • Oversee and manage intakes & requests process • Improve Client, Customer, and Interpreter experience • Collaborate with the inbound/outbound marketing and operations team • Monitor PI’s Emergency on-call program and facilitate after-hour requests • Assist in daily operations that include scheduling system maintenance and invoicing • Assist in interoffice interpreting • Provide orientation and support to new and current employees regarding scheduling system’s functionality



Your Loving Choices, Inc

• Counselor

  • Aug 2011 - May 2013

  Bloomsburg, PA *Non-Profit* Served in position as a counselor to young women and couples in crisis pregnancy situations. Administered pregnancy test intakes, counseling sessions, created and implemented development items, events, presentations, and participated in fundraising, community service, and various office duties.



Bloomsburg University

• Student Assistant/Tour Guide/Note Taker

  • Jun 2009 - May 2013

  Admission Tour guide/Office Assistant Social Equity Office Assistant Notetaker Served as a campus tour guide for prospective students. Assisted in office work such as phones, filing, data entry, scanning, public liaison services, and office correspondence. Also, served as a student notetaker for those who need accommodative services.



Partners Interpreting, LLC

• Student Intern

  • Jun 2012 - Jun 2012

  North Attleboro, MA Served as a student intern while learning more about the interpreting world, agencies, American Sign Language, and Deaf Culture. Observed 15+ hours of interpreters in the Massachusetts and Rhode Island area. Assisted with office duties such as creating and managing documents pertaining to their business, answering and making phone calls, organizing paper work, entering interpreter schedules and data.