Experience

First Hope Bank

• United States
• Banking
• 1 - 100 Employee

• Sr Deposit Operations Representative/System Analyst

  • Jun 2022 - Present

• Senior Deposit Operations Representative

  • Sep 2021 - Jun 2022

  -Daily Exception Item Processing -Daily ACH Origination Processing -Review and Decision all Non-post items -Review Stop Pay Suspect Reports -Process Escrow Transactions via Agiletics -Charge off Processing -Levy Processing -Daily GL Reconciliation -Bank to Bank Claims -Fed Adjustments -IRA Transfers Cross Trained In: -Reg CC Holds -Reg E Debit Card Disputes -ATM Check Review thru Ensenta

• Deposit Operations Representative

  • Jul 2020 - Sep 2021

  -Weekly review of all new accounts opened across 6 branches -Daily review of all account maintenance -Process incoming/outgoing wires -Process outgoing foreign currency wires through RBC -Prepare monthly wire report -Prepare monthly hold analysis



Merchants Bank of Bangor

• United States
• Financial Services

• Deposit Operations Servicing Representative

  • Jun 2019 - Jul 2020

  Forks Township Pa -Daily review of all new accounts opened across 9 branches -Daily review of all account maintenance -Review CD Rollovers -Process change of addresses

• CSR Teller

  • Jan 2018 - Jun 2019

  -Provide financial recommendations that best suit the customers’ needs -Assist customers with inquiries by telephone and in person (stop payments, balance discrepancies, etc.) -Build and maintain strong relationships with customers -Open consumer and business accounts -Balance teller drawer -Assists with monthly branch audits & alarm testing -Provide various services as needed, i.e., issue instant debit cards, accessing safe deposit boxes, providing statements, copies… Show more -Provide financial recommendations that best suit the customers’ needs -Assist customers with inquiries by telephone and in person (stop payments, balance discrepancies, etc.) -Build and maintain strong relationships with customers -Open consumer and business accounts -Balance teller drawer -Assists with monthly branch audits & alarm testing -Provide various services as needed, i.e., issue instant debit cards, accessing safe deposit boxes, providing statements, copies, etc. -Knowledge of the banks products, policies, procedures and systems -General clerical tasks; including copying, filing, preparing & distributing documents



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Flexible Fullfillment Team Member

  • Jan 2011 - Jan 2018

  Hackettstown, NJ -Pick items for orders with accuracy and speed -Prepare and pack items for shipment using the correct materials -Able to quickly answer ‘on the spot’ customer questions -Maintain carton count accuracy in the warehouse -Unload, break-out and stock cartons with efficiency Cross trained in: -signing -pricing -flow team -softlines