Samantha Jackson

Digital Client Success Manager at Connext Digital, LLC
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Location
New York City Metropolitan Area

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Digital Client Success Manager
      • Jan 2020 - Present

      Bethel, Connecticut

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Brand Coordinator
      • Nov 2018 - Jan 2020

      Fairfield, Connecticut • Assist two owners in all business operations as needed • Develop creative marketing and social media campaigns to increase sales and create organic growth • Create email marketing campaigns to engage both wholesale companies and retail customers • Provide complete customer satisfaction and resolution in high volumes, using emails, phone, and Shopify in order to enhance sales • Fulfill anywhere from 10-60 sales orders with customers via Shopify, and wholesale accounts via… Show more • Assist two owners in all business operations as needed • Develop creative marketing and social media campaigns to increase sales and create organic growth • Create email marketing campaigns to engage both wholesale companies and retail customers • Provide complete customer satisfaction and resolution in high volumes, using emails, phone, and Shopify in order to enhance sales • Fulfill anywhere from 10-60 sales orders with customers via Shopify, and wholesale accounts via QuickBooks from conception to completion on a daily basis • Build and maintain strong customer/client rapport via trade shows in New York City, sales in Philadelphia and Connecticut • Connect with multiple manufacturers persistently to ensure all goals are being met • Calendar different trade shows, sales, media scheduling, and deadlines on Outlook • Use QuickBooks: generate sales orders, bill invoices, process returns • Supervise and train a group of summer interns Show less

    • United States
    • 1 - 100 Employee
    • Office Administration
      • Dec 2015 - Dec 2018

      Easton, Connecticut • Performed administrative duties including calendaring, filing both electronically and paper, answered phone calls and assisted customers with questions, billing invoices, etc. • Communicated and greeted customers daily as they enter the facility

    • After School Program Instructor
      • Dec 2015 - Dec 2018

      Easton, Connecticut • Assisted the After School Program (ASP) Manager in developing schedules and activities for approximately 30-40 children daily • Followed safety procedures to ensure the safety of all children under our watch

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Wish Granting Intern
      • Aug 2017 - Dec 2017

      • Assisted wish managers as needed with any wish related or administrative tasks • Communicated daily with wish granters, managers, volunteers, families, partnering companies (airlines, hotels, transportation services) regarding wish details • Organized and kept consistency in paper files, electronic files, and information across multiple technology platforms and databases • Performed research as needed in order to fulfill wishes • Created presentations including itineraries… Show more • Assisted wish managers as needed with any wish related or administrative tasks • Communicated daily with wish granters, managers, volunteers, families, partnering companies (airlines, hotels, transportation services) regarding wish details • Organized and kept consistency in paper files, electronic files, and information across multiple technology platforms and databases • Performed research as needed in order to fulfill wishes • Created presentations including itineraries, letters, and other information pertaining to a wish Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Camp Videographer/Camp Counselor
      • Jun 2015 - Aug 2016

      Fairfield, Connecticut • Oversaw multiple children at a time, between the ages of 2 & 4 year olds, closely monitored them alongside 2 other counselors in order to verify that all safety standards were being met • Organized daily schedules and group activities to ensure that children were taken care of and kept occupied • Took and organized videos and pictures throughout the summer to produce end-of-year presentations

    • United States
    • Graphic Design
    • 1 - 100 Employee
    • Kitchen Staff/Take Out/Cashier
      • Aug 2013 - Feb 2016

      Trumbull, Connecticut

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Waitress
      • Aug 2012 - Aug 2013

      Trumbull, Connecticut

Education

  • Sacred Heart University
    Bachelor of Science - BS, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
    2014 - 2018
  • John Cabot University
    Business Administration and Management, General
    2017 - 2017

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