Samantha Hiner
Senior Product Manager, MarketX Web App at FORM- Claim this Profile
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English Native or bilingual proficiency
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Spanish Full professional proficiency
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Bio
Ryan Sanchez
Sam worked with many folks from my team on a variety of projects while she was a Project Manager at Four Winds Interactive. Although we did not directly work together I have never seen an individual contributor step up to the plate so quickly the way Sam did. She instantly gave you a sense of trust and accountability that you knew if she had a project to work on the customer and internal implementation were in good hands. In tough situations with tight turnarounds Sam was able to deliver time and time again. When the situation became tough she would never show it, get frustrated or give into the pressure. Rather Sam always asked good questions and came up with a plan to move forward. Everyone on my team, raved about working with her, so I know she can have success no matter where she takes her talents.
Ryan Sanchez
Sam worked with many folks from my team on a variety of projects while she was a Project Manager at Four Winds Interactive. Although we did not directly work together I have never seen an individual contributor step up to the plate so quickly the way Sam did. She instantly gave you a sense of trust and accountability that you knew if she had a project to work on the customer and internal implementation were in good hands. In tough situations with tight turnarounds Sam was able to deliver time and time again. When the situation became tough she would never show it, get frustrated or give into the pressure. Rather Sam always asked good questions and came up with a plan to move forward. Everyone on my team, raved about working with her, so I know she can have success no matter where she takes her talents.
Ryan Sanchez
Sam worked with many folks from my team on a variety of projects while she was a Project Manager at Four Winds Interactive. Although we did not directly work together I have never seen an individual contributor step up to the plate so quickly the way Sam did. She instantly gave you a sense of trust and accountability that you knew if she had a project to work on the customer and internal implementation were in good hands. In tough situations with tight turnarounds Sam was able to deliver time and time again. When the situation became tough she would never show it, get frustrated or give into the pressure. Rather Sam always asked good questions and came up with a plan to move forward. Everyone on my team, raved about working with her, so I know she can have success no matter where she takes her talents.
Ryan Sanchez
Sam worked with many folks from my team on a variety of projects while she was a Project Manager at Four Winds Interactive. Although we did not directly work together I have never seen an individual contributor step up to the plate so quickly the way Sam did. She instantly gave you a sense of trust and accountability that you knew if she had a project to work on the customer and internal implementation were in good hands. In tough situations with tight turnarounds Sam was able to deliver time and time again. When the situation became tough she would never show it, get frustrated or give into the pressure. Rather Sam always asked good questions and came up with a plan to move forward. Everyone on my team, raved about working with her, so I know she can have success no matter where she takes her talents.
Credentials
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Certified Scrum Product Owner (CSPO)
Agile For All, LLCNov, 2018- Nov, 2024
Experience
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FORM
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United States
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Software Development
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200 - 300 Employee
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Senior Product Manager, MarketX Web App
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Jun 2021 - Present
FORM MarketX unleashes the power of field teams to drive market execution with the only mobile solution that combines dynamic task management, industry-leading image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster. Sell more with FORM MarketX, the field execution app that guides, tracks, and improves performance in real-time. Show less
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DaVita Kidney Care
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United States
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Hospitals and Health Care
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700 & Above Employee
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Product Manager
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Nov 2020 - Jun 2021
+ Define product vision, strategy, and roadmap for internal data reporting tool + Lead new integration discovery, including ROI, business value, user need, technical feasibility, and prototyping + Serve as a liaison between technical and non-technical team members + Prepare and/or present documentation of business/technical presentations + Define product vision, strategy, and roadmap for internal data reporting tool + Lead new integration discovery, including ROI, business value, user need, technical feasibility, and prototyping + Serve as a liaison between technical and non-technical team members + Prepare and/or present documentation of business/technical presentations
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CKD Technology Partners
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Product Owner
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Aug 2018 - Nov 2020
+ Familiar technologies and tools: iOS Swift, Ruby on Rails, PHP, ETL and API integrations, Insomnia, AWS, Azure + Brought to market within 3 months a consumer-facing, digital health Native app with full EHR integration. Designed product rollout and launch strategy for 2 hospitals. Oversees continued product development + Reprioritized $160,000 of features for a search and scheduling, telemedicine platform per strategic priorities + Utilizes Jobs To Be Done framework to reshape and execute product strategy for an enterprise, internal operations platform with initial rollout to 3,000+ users + Validates 2-3 product opportunities per year through design thinking and customer research workshops + Elicits and translates detailed product requirements clearly and concisely for both technical and non-technical audiences + Mobilizes and collaborates with cross-functional teams, including off-shore team members + Develops, maintains, and prioritizes transparent product roadmaps and backlogs for 3 products + Produces and maintains customer facing documentation for product releases + Leads projects in an Scrum Agile environment, implementing lean product thinking Show less
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Four Winds Interactive
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United States
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Software Development
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1 - 100 Employee
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Project Manager
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Sep 2017 - Aug 2018
+ Worked with customers to deeply understand their communication problems and where FWI’s SaaS platform could fill that need + Interfaced with Product Delivery to deliver customer feedback and determine product value-adds + Evaluated FWI’s implementation strategy to understand how to make SaaS offerings more profitable + Managed, mentored, and motivated 5 cross-functional team members + Streamlined and developed processes for implementation of FWI Market Solutions, off-the-shelf applications providing solutions for targeted business needs across various industries Show less
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Spire Digital
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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Mar 2014 - May 2017
As a mixed Scrum / Kanban agency, Spire Digital focuses on developing valuable, quality product quickly. Design thinking meets engineering. I owned the process and help bring better products to market more effectively. When not empowering my teams to do their best work, I monitored health of project, budget and timelines. + Served as Product Owner for projects, including product discovery, determining minimum viable product, and validation of problem space + Conducted product feasibility research, including market research and customer interviews to understand business value, customer value, and market adoption + Developed, maintained, and prioritized product roadmaps and backlogs + Self-taught understanding of digital product development and systems administration to better serve customer needs + Responsible for strategy, timeline, and build of 4 WordPress, 3 Drupal and 1 Magento site Show less
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Colorado Rural Health Center
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United States
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Non-profit Organizations
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1 - 100 Employee
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A Primo, Get It Done Program Coordinator
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Nov 2012 - Mar 2014
PROJECT DEVELOPMENT • Developed meeting agendas, transcribed minutes, aided in preparation of applications for review and processed reimbursements, among other duties, with CREATE program, as well as trained current CREATE manager in processes and procedures for program. • Shaped process for data input in financial tracker and generated bi-monthly financial snapshots for the CREATE program using GoogleDocs. • Contributed to the development and design in updating CREATE materials. • Contacted 106 Long Term Care facilities to promote HPP funding through CRHC. • Prepared charts in the CRHC Peer Review Network, assisted in the upkeep of program tracker and maintained correspondence with participants. COMMUNICATIONS • Developed layout and design of numerous promotional materials for various projects including HPP funding, THE Consortium, CREATE and the CRHC Peer Review network using Adobe InDesign and Photoshop. • Compiled, edited and formatted content for department’s weekly informational blog, The Weekly Update. • Posted updates to events, news, resources and program changes to the organization’s website using Adobe Dreamweaver. • Collaborated with Outreach department to ensure that design layouts met company branding protocol. • Composed and formatted mass communication to CRHC members and stakeholders using MailChimp. EVENT COORDINATION • Organized and located event space, catering and hotel arrangements for 6 ARHPC Workshops in various locations, as well as gathered and distributed workshop materials. • Coordinated catering, materials and registration for in-house workshops, including CAH Regional Workshops and the Disaster Recovery Forum. Show less
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Town of Frederick
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Frederick, CO
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Community Relations Intern
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May 2012 - Oct 2012
EVENT COORDINATION • Coordinated children activities for Frederick in Flight, a hot air balloon event, featuring a Cow Drop with Chick-fil-A of Larkridge, sidewalk chalk drawings and paper lantern decorating. • Scheduled interactive children activities for Miners Day, working with the Denver Zoo and the Denver Museum of Nature and Science. • Managed the processing of vendor applications, fees and placement, tax collection, data collection and entry for the town’s farmer’s market with more than 18 weekly vendors. • Tracked and managed all expenses and sponsorship revenue for Miners Day. • Acted as liaison between local businesses and government to build positive relationships and communication through downtown business meetings to plan involvement in traffic-driving events. COMMUNICATIONS • Developed the layout and design of various collateral materials including monthly community newsletter, using Adobe Photoshop and InDesign. • Wrote articles for the Carbon Valley Consumer Report and Carbon Valley Buzz featuring community events. • Produced news releases, media pitches and social media updates. SPONSORSHIP AND EVENT COORDINATION • Recruited financial sponsors for the events Frederick in Flight and Miners Day, such as Longmont United Hospital, United Power and Interstate Toyota, and maintained professional relationships. • Managed 21 sponsorship applications and contributions for Miners Day, an annual community celebration. Show less
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Basil Flats
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Restaurants
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1 - 100 Employee
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Shift Supervisor and Marketing Coordinator
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Jan 2012 - Oct 2012
SUPERVISION • Oversee two or more employees per shift • Communicate daily updates and company policy changes to employees with a pre-shift meeting • Coordinated placement of each employee based on their strengths and experience • Provide quality customer service through positive customer-employee interaction. • Implemented an employee appreciation system, recognizing special efforts made by employees MARKETING • Manage company’s Facebook posts • Assist in marketing endeavors, including assuring promotional collateral is received by customers Show less
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Fulbright Commission
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Education Administration Programs
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1 - 100 Employee
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Fulbright Scholar English Teaching Assistant
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Sep 2010 - Jun 2011
CLASSROOM EXPERIENCE • Taught American culture, English grammar and vocabulary using a mixture of PowerPoint, instructional activities and original handouts for more than 45 students, ages 12-14. • Collaborated bilingually with administration and staff to produce a Holiday Student Concert incorporating students ages 12-18, as well as day-to-day to meet curriculum goals. • Recognized by superiors for hard work ethic and creative work methods. CLASSROOM EXPERIENCE • Taught American culture, English grammar and vocabulary using a mixture of PowerPoint, instructional activities and original handouts for more than 45 students, ages 12-14. • Collaborated bilingually with administration and staff to produce a Holiday Student Concert incorporating students ages 12-18, as well as day-to-day to meet curriculum goals. • Recognized by superiors for hard work ethic and creative work methods.
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Berry College
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United States
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Higher Education
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700 & Above Employee
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Student Director
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Aug 2008 - May 2010
PROGRAM MANAGEMENT • Developed program from the bottom up by contacting community leaders and college faculty to secure a venue, produce collateral materials and register students • Recruited, trained and supervised 34 volunteers the first year of program, with a 50% increase in participation overall and 35% retention rate the following year. • Identified adjustments that were implemented to ensure more efficient functioning for following year such as new registration process, creation of program-wide curriculum and upgrading student materials. • Ensured that necessary materials were provided for staff and participants within budget. • Set priorities of program based on needs of individuals involved, time and budget constraints. • Mediated conflicts between volunteers and/or students to successful resolution. COMMUNITY OUTREACH • Targeted demographics and conducted outreach for program participants, events and services. Show less
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Berry College Cashier's Office
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Berry College
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Student Cashier
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Sep 2006 - May 2010
ADMINISTRATIVE DUTIES • Assist customers as they enter office and via phone • Performed filing, data input, processing transactions while using Jenzabar X • Managed a variety of monetary transactions, including cashing out checks and categorizing transactions • Utilized computer software to perform duties CUSTOMER SERVICE • Committed to serving the customer's cashier needs while still following office policy • Managed appropriate face-to-face interaction with customers while handling phone calls and running transactions Show less
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Improv Troupe
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Berry College
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Senior Member
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Sep 2006 - May 2010
PUBLIC SPEAKING • Developed a strong ability to be quick-thinking and problem-solve situations in the moment • Performed as a troupe for a 200+ audience at the North Carolina Comedy Arts Festival TEAM BUILDING • Organized a ten-person team with bi-weekly meetings and practices, emails and team building exercises • Recruited and auditioned new members annually PUBLIC SPEAKING • Developed a strong ability to be quick-thinking and problem-solve situations in the moment • Performed as a troupe for a 200+ audience at the North Carolina Comedy Arts Festival TEAM BUILDING • Organized a ten-person team with bi-weekly meetings and practices, emails and team building exercises • Recruited and auditioned new members annually
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Education
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Berry College
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2006 - 2010
EducationBerry College
Bachelor of Arts, Spanish; Speech
Community
