Samantha Duggan

at City of Brighton
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Location
Denver, Colorado, United States, US

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Experience

    • United States
    • Government Administration
    • 100 - 200 Employee
      • Jan 2016 - Present

      Responsible for supervisory and administrative work involving planning, directing, and the day-to-day operation of the unitSupervises and directs the activities of assigned staff, volunteers, and interns; manages the selection and training process of new personnel; maintains and dispenses discipline when necessaryPrepares and conducts performance evaluations; sets goals and objectives Responsible for the schedule and assigning of shifts; monitors and evaluates work progress of subordinates, identifying needs for employee development and necessary trainingAssists with the development of the policies and procedures manual; develops and prepares unit policy, procedures and training manualsServes with the Police Department’s systems administrator for the electronic RMSAssists with recommendations for RMS policies and proceduresActs as liaison between Department, outside agencies, and vendors for the systemSupervises classifications of crime reports, codes, and enters information CCIC and NIBRS systems; reports crime statistics to the CBI and FBI and corrects monthly error reports from CBIAnnually reviews and verifies statistics for submission to CBI for the Crime in Colorado ReportActs as CCIC coordinator for the Police Department; certifies and re-certifies CCIC computer operatorsEnsures Department personnel keep current with policies and training associated with the various computer applications maintained by the CBIAs CCIC Coordinator, serves on the CCIC Board of Working Advisors for CBIResponsible for sealing criminal justice records according to Court Orders. Compiles and prepares various law enforcement statistical and operational reportsResponsible for reconciliation and deposits of cash transactions received in RecordsInsures emergency call-out lists are maintainedPrepares monthly reports, prepares special reports and audits as neededPurges department records per retention schedule Show less

      • Apr 2015 - Dec 2015

      Assists general public, departmental personnel and representatives from other agencies in obtaining police related informationRefers callers to appropriate person; assists to provide adequate responses to requests; logs, processes and distributes summonses and subpoenas to Police Department personnelCompiles and prepares various law enforcement statistical and operational reports; prepares and distributes preliminary police reportsPrints warrant listsEnters police reports and records into computerized record management systemPrepares, processes and updates various police records and filesMaintains radio contact with patrol unitsResponds to field requests for information; dispatches Animal Control callsOperates computer terminals; inputs and retrieves a variety of law enforcement data and information; Utilizes NCIC, CCIC and CRIS systemsProofreads entries; receives and accounts for fees, bonds and service charges; maintains emergency call-out listsOccasionally prepares routine reports; monitors arrests by other jurisdictions to determine if any are ‘wanted’ by BrightonPatches through to Dispatch Center when neededAssists in arrest and booking proceduresMay search prisonersPublic fingerprinting and performs other duties Show less

    • Secretary of the Board
      • Feb 2015 - Feb 2017

      •Record the proceedings of all meetings of the general membership and Board of Directors •Make available to each member of the Association a copy of the minutes •Assume such duties as may be assigned to the Chairperson or Board of Directors •Record attendance at all meetings •Send monthly meeting announcements via CCIC •Assist with the "check-in/registration" process at all meeting/training to ensure that all attendees are in fact paid members •Record the proceedings of all meetings of the general membership and Board of Directors •Make available to each member of the Association a copy of the minutes •Assume such duties as may be assigned to the Chairperson or Board of Directors •Record attendance at all meetings •Send monthly meeting announcements via CCIC •Assist with the "check-in/registration" process at all meeting/training to ensure that all attendees are in fact paid members

    • United States
    • Government Relations Services
    • 400 - 500 Employee
    • Police Records Specialist
      • Aug 2005 - Apr 2015

      •Performs non-emergency telephone and walk-in receptionist duties; screens callers and visitors, provides answers to any questions or problems. •Processes all incoming paperwork from other departments and divisions. •Performs continuous (4-6 hours daily) data entry on computer terminal. Files all police department reports as well as enters these reports on the computer. •Acting Records Supervisor - responsible for supervising and coordinating staff work activities to ensure an effective and efficient operation. •Receives accident and crime reports; reads, classifies, codes and tallies reports according to established coding system. •Expertise in National Incident Based Reporting System (NIBRS) •Reviews and releases copies of reports or other data in accordance with federal/state statutes and policies. •Writes and develops specific computer-generated reports as needed. •Collects fees; issues receipts and maintain required records. •Ability to communicate clearly and concisely with citizens under difficult circumstances. Regular contact occurs with outside agencies and employees from other City departments in processing forms and supplying information. •Understand and interpret open records and criminal justice records release laws. •Maintains confidentiality of information. •Identifies issues and recommends improvements in operations to ensure support functions are efficient and cost effective. •Assists in planning, developing, and implementing division/unit goals, objectives, policies and procedures. Show less

    • United States
    • Public Safety
    • 1 - 100 Employee
    • Police Dispatcher
      • Jun 2003 - Jul 2005

      •Handled emergency and non-emergency calls for Adams County. •Searched, compiled and relayed all requested information to police officers. •Ability to hear, read and comprehend two or more situations at the same time from radio, telephone, computer screen, Teletype, or other sources of information. •Operated two or more computers at the same time, entering, querying and retrieving information •Dispatched officers to emergency and non-emergency calls. •Dispatched police personnel to various locations and maintained accurate and current awareness of their locations and status •Determined urgency and nature of call in order to provide information, transfer call, relay message, or dispatch appropriate personnel. •Maintained composure and performed effectively in stressful situations •Managed conflict, constant interruptions and requests for assistance efficiently and effectively. •Effectively prioritized work efforts to separate tasks which are urgent in nature and deal with them immediately and schedule the remaining requests for subsequent resolution while continuing to work on the task at hand. •Recorded essential information such as type of complaint or problem, location, identity of caller, and descriptions. •Relayed operational data and information to and from units. •Emotionally stable and mature, sound judgment, understanding, empathy and the ability to: apply knowledge, logic and reasoning to make prompt and effective decisions and act on those decisions with decisiveness and assertiveness; quickly and effectively evaluated alternative courses of action and selected the most appropriate alternative. •Anticipated officers' needs by listening to their tone of voice as well as listening for what they ask Show less

Education

  • Metropolitan State University of Denver
    Bachelor's degree
    2000 - 2003
  • Colorado State University
    1999 - 2000
  • Northglenn High School
    Diploma
    1995 - 1999

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