Experience

CBT Company

• United States
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Customer Success Manager

  • May 2023 - Present

• Inside Sales - Client Services Group

  • May 2022 - Jun 2023

• Customer Care Specialist

  • Aug 2020 - May 2022



Gap Inc.

• United States
• Retail
• 700 & Above Employee

• Retail Associate

  • Oct 2012 - Feb 2021

  • Greet customers as they come in to the store • Provide customer service to create a positive shopping experience • Contacted other Old Navy stores regarding inventory queries • Handled cash as well as credit card purchases and transactions as cashier • Resolve customer complaints when needed • Greet customers as they come in to the store • Provide customer service to create a positive shopping experience • Contacted other Old Navy stores regarding inventory queries • Handled cash as well as credit card purchases and transactions as cashier • Resolve customer complaints when needed



G3 Marketing

• United States
• Spectator Sports
• 1 - 100 Employee

• Sales & Client Activation Coordinator

  • Nov 2018 - Jun 2020

  • Assist in the day-to-day execution of local and national sponsorship activations for more than 200 youth camps across the country for athletes in the MLB, NBA, NHL, and NFL. • Assist in the day-to-day execution of sponsorship activations, marketing services, corporate events, and hospitality events focusing on brand activations with major brands and professional athletes • Serve as the primary department liaison for three national event partnerships, and 75 individually assigned events, annually • Create and distribute run of show and logistical information, media alerts, and press releases to event partners and media • Create sponsorship presentations and sales decks for local, regional, and national event partnerships • Approve event-specific branded materials and on-site collateral including signage and promotional materials • Organization of event photos and creation of sponsorship proof of performance recaps • Travel extensively to events across the country in major markets to serve as the primary sponsorship activations coordinator on-site Show less



Old Navy

• United States
• Retail
• 700 & Above Employee

• Merchandise Specialist

  • Jul 2018 - Nov 2018



National Trails Park and Recreation District

• Springfield, Ohio

• Special Events Coordinator

  • Dec 2017 - May 2018

  •Plan and organize major community events such as Amazing Place Earth Day Challenge, Monarch ButterflyFest and Wuffstock •Communicate with community organizations to sponsor and attend events; solicit funding as well as coordinate volunteer participation from sponsors to offer activities during events •Contact and coordinate with vendors and food trucks to attend community events •Plan and organize major community events such as Amazing Place Earth Day Challenge, Monarch ButterflyFest and Wuffstock •Communicate with community organizations to sponsor and attend events; solicit funding as well as coordinate volunteer participation from sponsors to offer activities during events •Contact and coordinate with vendors and food trucks to attend community events



Wittenberg University

• United States
• Higher Education
• 400 - 500 Employee

• Events Department Staff

  • Aug 2014 - May 2018

  • Work closely with university’s event director to plan and manage large, successful school-sponsored events such as Family Weekend, Homecoming, Sibs Weekend and Commencement• Coordinate and arrange food truck service for Homecoming football game to enhance fan experience• Proficient in 25Live scheduling software to communicate with catering, audio visual, police & security• Create a monthly work schedule for a staff of 15• Act as a primary office contact; answer questions and serve as liaison for all issues pertinent to on campus event and facilities scheduling Show less

• Summer Conference: assistant to the Director of Events and Scheduling

  • May 2016 - Aug 2016

  • Handled all office duties• Created a monthly work schedule for a staff of 15• Served as a primary and secondary office contact



Sigma Kappa Sorority

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Vice President Of Membership

  • Nov 2016 - Feb 2018

  • Planned and organized four rounds of formal sorority recruitment • Lead 50+ members of the chapter through eight workshops • Met quota and added 16 members to the chapter of Sigma Kappa at Wittenberg University • Planned and organized four rounds of formal sorority recruitment • Lead 50+ members of the chapter through eight workshops • Met quota and added 16 members to the chapter of Sigma Kappa at Wittenberg University



Island Recreation

• Hilton Head, South Carolina

• Recreation Intern

  • May 2017 - Aug 2017

  • Led a group of 25+ fourth graders in recreational activities such as field games, media, and aquatics • Planned and organized "Camp Olympics" for 150+ campers with activities like kick ball, water balloon toss, messy Twister and human ice cream sundae • Led the group on field trips including museums, baseball games and water parks • Led a group of 25+ fourth graders in recreational activities such as field games, media, and aquatics • Planned and organized "Camp Olympics" for 150+ campers with activities like kick ball, water balloon toss, messy Twister and human ice cream sundae • Led the group on field trips including museums, baseball games and water parks



Champion City Kings Prospect League Baseball Team

• Springfield, Ohio

• Events Staff Intern

  • May 2016 - Aug 2016

  • Worked directly with team owner and staff to enhance fan experience during team’s Prospect League home games • Assisted in on-field entertainment for young fans and sales of 50/50 tickets and merchandise • Managed sales and inventory at team apparel booth • Served as staff leader and primary contact for large group events • Worked directly with team owner and staff to enhance fan experience during team’s Prospect League home games • Assisted in on-field entertainment for young fans and sales of 50/50 tickets and merchandise • Managed sales and inventory at team apparel booth • Served as staff leader and primary contact for large group events