Samantha Young

General Manager at Milling Barn
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Contact Information
us****@****om
(386) 825-5501
Location
Biggleswade, England, United Kingdom, UK

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5.0

/5.0
/ Based on 2 ratings
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Sarah Covey

Samantha is a master of her field, her attention to detail and high work ethic along with her fun and personable approach to work make working with her a dream. I would not hesitate in recommending Samantha to everyone as a first class service is guaranteed every time.

Helen Couzens

I worked with Samantha in 2008 when she helped plan my wedding (May 2009) and it was one of the best decisions I have ever made. Sam was amazing from the very first meeting, showing an indepth knowledge of the wedding industry and going above and beyond to meet the demands that I had as a bride. Not once did I ever question her intentions behind her recommendations, I truly believe that she wanted the best for her clients. And being supplier independent she will get the best for you, rather than the best for her. She always listened to our ideas, and was never pushy with her own opinion - although it was often welcomed. Our wedding day was everything that we could have dreamed of and more, the day was very relaxed and not a single thing went wrong!! At least, not that I knew of... I would definitely recommend Samantha Whitehead-Young wedding design again and again, so much so that she is now planning my sister-in-law's wedding as well!!

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Experience

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • General Manager
      • Apr 2021 - Present

      Managing all operations and sales team members. Supporting and developing them to ensure that all company standards are upheld. Working with the HOD’s to ensure venue operations are conducted in the most efficient way, ensuring that our exceptional customer service levels are delivered at every level. Working with the Venue Management team and the Maintenance team to ensure all areas of the venue are maintained to the highest standard. Planning in future maintenance work around current bookings. Ensuring all Health and Safety paperwork is in place and up to date. Managing all venue contracts and licenses and renewing and auditing where necessary. Show less

    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Sales, Wedding & Events Manager
      • Mar 2019 - Apr 2021

      Key activities include account management, business development, market research, sales prospecting, PR, customer relationship management, event planning and coordination, operations, and revenue management. I prepared proposals for clients and maintained well-organised event records, using HubSpot to build accounts and introduced a CRM system to help streamline the sales process. My role was to create and maintain working relationships with internal and external partners. As a manager I continuously focus on developing business and improving customer satisfaction to create customer loyalty and deliver a positive event experience. Show less

    • Venue Manager
      • Aug 2018 - Mar 2019

      Directly responsible for developing profit and management of the venue Line manager of a dynamic team implementing effective staff development to ensure the very best customer experience for each event Venue budget management Oversee estate maintenance and safety Plan and manage a minimum of 12 weddings a year Directly responsible for developing profit and management of the venue Line manager of a dynamic team implementing effective staff development to ensure the very best customer experience for each event Venue budget management Oversee estate maintenance and safety Plan and manage a minimum of 12 weddings a year

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Head Of Partnerships
      • Oct 2017 - Aug 2018

      Developed and managed partnership propositions to encourage the promotion of a leading luxury gift list Executed clear and comprehensive partnership strategies Organised events, utilised social media and industry contacts to target potential partners Managed existing relationships to ensure partners were happy and retained. Developed and managed partnership propositions to encourage the promotion of a leading luxury gift list Executed clear and comprehensive partnership strategies Organised events, utilised social media and industry contacts to target potential partners Managed existing relationships to ensure partners were happy and retained.

    • United Kingdom
    • Accounting
    • 100 - 200 Employee
    • Events Assistant
      • May 2016 - Oct 2017

      I helped deliver a variety of workshops, conferences and events within the marketing team. Responsible for organising and promoting events through direct contact, editorial and social media, I managed each event from concept to completion, managing registrations and liaising with the delegates before, during and after events to ensure their success. I worked closely with partners to ensure that networking events were attended to and promoted the business as a whole. I was also responsible for producing marketing materials, planning marketing campaigns, working to marketing budgets and managing our event website. Show less

  • Limpley Stoke Hotel
    • Lower Limpley Stoke, Bath
    • Wedding And Events Manager/Duty Manager
      • Jul 2014 - May 2016

      I was responsible for all aspects of wedding and event planning at the hotel including management of client relationships, starting from the initial enquiry to event delivery. Responsibilities included maximising sales, customer relationship management, events diary organisation and attending external wedding events. I worked closely with each client to give professional advice and recommendations, and attended all weddings and events for on-the- day co-ordination, ensuring everything ran smoothly internally and with external suppliers. I was also responsible for event administration, hire agreements and invoicing to ensure payments are received on time, along with acting as duty manager in the absence if the manager. Show less

    • Owner
      • Mar 2001 - Jul 2014

      I created my own company to offer a discerning service to clients organising weddings and events. After building relationships with local companies and quality suppliers, I could recommend the very best for my clients. I had full responsibility for events which were project managed to completion, plus any additional requests ensuring the client’s requirements were always met and revenue maximised while staying within budget. I created my own company to offer a discerning service to clients organising weddings and events. After building relationships with local companies and quality suppliers, I could recommend the very best for my clients. I had full responsibility for events which were project managed to completion, plus any additional requests ensuring the client’s requirements were always met and revenue maximised while staying within budget.

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