Samantha Whittlesey

Case Coordinator at Microlink PC (UK) Ltd
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Location
Greater Southampton Area, UK

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5.0

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Owen Childs

I have worked closely with Sam over the past 18 months. Sam has always been exceptionally diligent and helpful. She goes the extra mile to make sure she supports both colleagues and customers alike and is always happy to help. Sam is a hard worker, focussed and able to turn her hand to pretty much any task asked of her. She has been a pleasure to work with and would be a great asset to any business.

Andrew Webster

I have had a lot of help from Samantha over the years in her role as a sales administrator. She’s very efficient and hard working. She’s also very focussed and always goes the extra mile. It’s been a pleasure working with Samantha and she would be a true asset to any company.

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Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Case Coordinator
      • Feb 2020 - Present
    • United Kingdom
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Sales Support Administrator
      • Nov 2014 - Oct 2019

      Working collaboratively with Sales Management, Sales Teams and Service Division to deliver a first rate service to our customers Primary contact for clients and colleagues finding resolutions for queries and complaints Checking, completing and uploading sales order paperwork and tracking it through the system to ensure customer expectations are met accurately and in a timely manner Compiling sales figure reports enabling accurate reporting of performance against target and commission calculations Show less

    • United Kingdom
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Sales Coordinator
      • Jan 2015 - Jul 2015

      Primary contact for clients either by telephone or email, ensuring the enquiry is directed appropriately or resolved immediately where possible. Managed and maintained client contracts and Non-Disclosure Agreement’s in alinement with company policy. Maintained the online site installation arrangement information, including device activation and ensuring that client online access is accurate and up to date. Processed sales orders which includes pricing, discounts and inventory. Assisted the Sales Managers with new client leads via email and telephone contact. Show less

    • Sales Coordinator
      • 2005 - 2013

      Managed a portfolio of distributor accounts. First point of contact for distributors either by telephone or email, assisting with all their needs to a high and professional standard. Processed sales orders which includes pricing, inventory allocation and data inputting. Organised quotes for clients. Identified new sales opportunities. Co-ordinated shipments for the clients whether it be to their facility or direct to the shipyard. Used Excel, updating the weekly Sales forecast figures, so that monthly targets are met, including liaising with the customers, Production Team and Shipping Department. Organised stand for Boat Shows in Europe and arranged Flights and hotel accommodation for Sales Team / Managers Show less

Education

  • Mayesbrook Comprehensive School

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