Experience

Gwinnett County Police Department

• Law Enforcement
• 1 - 100 Employee

• 911 Communication Officer

  • Apr 2023 - Present

  Answering and dispatching 911 emergency calls and non-emergency calls for police, fire and medical in the largest county in Georgia. Post certified, EMD certified, FEMA certified, CPR certified. Answering and dispatching 911 emergency calls and non-emergency calls for police, fire and medical in the largest county in Georgia. Post certified, EMD certified, FEMA certified, CPR certified.



TeleDirect BPO Kft

• Hungary
• Outsourcing/Offshoring
• 1 - 100 Employee

• Quality Analyst

  • Oct 2021 - Apr 2023

  Quality Analysts and Supervisor. Completing quality reviews for multiple agents and taking supervisor/escalated calls. Quality Analysts and Supervisor. Completing quality reviews for multiple agents and taking supervisor/escalated calls.



Conscience VC

• United States
• Venture Capital and Private Equity Principals
• 700 & Above Employee

• Law Enforcement and Legal Transcriptionist

  • 2014 - Apr 2022

  Transcribing and editing multiple accounts in the legal and law enforcement field. This includes parole hearings, wire taps, interrogations and interviews with multiple speakers, court room transcription, attorney/client consults, etc. Honoring strict turn-around times and making sure that all legal documents are client ready per specifications. Transcribing and editing multiple accounts in the legal and law enforcement field. This includes parole hearings, wire taps, interrogations and interviews with multiple speakers, court room transcription, attorney/client consults, etc. Honoring strict turn-around times and making sure that all legal documents are client ready per specifications.



Independent Contractor

• Medical Transcriptionist and Editor

  • Mar 2013 - Apr 2022

  I accurately transcribe and edit patient medical records and reports for multiple hospitals with 99% accuracy with respect to proper turn around times as well as protect patient privacy per HIPAA guidlines. I accurately transcribe and edit patient medical records and reports for multiple hospitals with 99% accuracy with respect to proper turn around times as well as protect patient privacy per HIPAA guidlines.