Coach Support Representative

• Oct 2013 - Present

• Achieving daily operational objectives by sending and receiving over 100+ e-mails a day to clients• Building a connection with clients to receive product information• Maintaining, testing, and programming the database extensively• Consult with upper management team to confirm and finalize business development projects• Handle over 80+ telephone calls to school administrators, coaches, state association partners and consumers • Manage communication projects, including tracking and the reporting status of all data• Support in the promotion, specification and demonstration of the company products• Work with service coordinators and the manager to ensure that code guidelines and design is maintained

Head Coach

• Oct 2013 - Present

• Responsible for recruiting and drafting players for the organization• Ensure all players meet the academic requirements with mentoring and counseling when necessary• Prepared and conducted training and practice plans• Prepare and plan travel arrangements per District requirements• Educated fundamentals of softball • Prepared and managed team budget alongside appropriate administrative staff• Handled administrative duties in collaboration with the School District • Document player progress, inquiries in accordance to District and school guidelines

Instructor/Coach

• Jun 2012 - Aug 2013

• Private and group instruction/mentoring• Conducted detailed video analysis • Coordinated facility scheduling • Organized, planned and managed large camps and clinics • Worked efficiently and effectively with groups of athletes• Implemented various teaching methods based on different learning styles• Participation in quality assurance systems, training activities and staff meetings• Worked effectively under pressure in a fast-pace environment • Private and group instruction/mentoring• Conducted detailed video analysis • Coordinated facility scheduling • Organized, planned and managed large camps and clinics • Worked efficiently and effectively with groups of athletes• Implemented various teaching methods based on different learning styles• Participation in quality assurance systems, training activities and staff meetings• Worked effectively under pressure in a fast-pace environment

Head Coach

• Oct 2011 - Aug 2013

Manager

• Aug 2011 - Aug 2013

• Achieved restaurant operational objectives by selecting, orienting, training, assigning, scheduling and coaching employees• Contributed information and recommendation to strategic plans and reviews• Implemented production, productivity and quality customer service• Helped monitor food costs and portion control• Maintained a safe, secure and healthy environment by following set standards• Monitored food and employee presentation• Monitored accuracy of charges• Arranged and organized delivery schedules/drivers