Experience

BrainStorm Inc.

• United States
• Software Development
• 100 - 200 Employee

• Intern

  • Sep 2023 - Present



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Lead

  • Oct 2021 - Apr 2023

  • Supervised and instructed employees to ensure that all job-related duties were worked and completed according to company policies • Communicated with customers about their needs and addressed customer complaints to ensure customer satisfaction • Maintained a clean and professional appearance and dining area for guest satisfaction • Supervised and instructed employees to ensure that all job-related duties were worked and completed according to company policies • Communicated with customers about their needs and addressed customer complaints to ensure customer satisfaction • Maintained a clean and professional appearance and dining area for guest satisfaction



Vitalpax, Inc.

• United States
• Alternative Medicine
• 1 - 100 Employee

• Front Office Assistant

  • Feb 2021 - Aug 2021

  • Communicated and answered new lead questions related to products, services, and prices • Sourced and ordered needed ingredients and components for all departments • Worked closely with upper management to identify and suggest solutions on how to improve departmental and team morale • Communicated and answered new lead questions related to products, services, and prices • Sourced and ordered needed ingredients and components for all departments • Worked closely with upper management to identify and suggest solutions on how to improve departmental and team morale



Handel's Homemade Ice Cream

• United States
• Food and Beverage Retail
• 100 - 200 Employee

• Shift Lead

  • May 2020 - Aug 2020

  • Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly • Maintained accurate inventory counts and proper food sanitation policies with team members • Entrusted with responsibility to record accurate daily cash records • Handled all customer service complaints, refunds, and questions, assuring my customers were satisfied and ensuring the daily shift ran smoothly • Maintained accurate inventory counts and proper food sanitation policies with team members • Entrusted with responsibility to record accurate daily cash records