Lieutenant

• Mar 2023 - Present

Firefighter / Recruiting Coordinator / JRFF Instructor

• Apr 2021 - Mar 2023

Director of Partnerships

• Dec 2022 - Present

Benchmark Analytics® offers the only systematic, evidence-based, early warning and intervention solution for agencies of all sizes. Learn how First Sign® Early Intervention can help you track and proactively identify problematic officer behavior, regain the trust of everyone you serve — and restore the honor of the badge.

Partner Development Rep

• Jan 2022 - Dec 2022

Benchmark Analytics® offers the only systematic, evidence-based, early warning and intervention solution for agencies of all sizes. Learn how First Sign® Early Intervention can help you track and proactively identify problematic officer behavior, regain the trust of everyone you serve — and restore the honor of the badge.

Board Member

• Jul 2022 - Present

Owner and CEO

• Sep 2021 - Present

www.samanthasmithofficial.com Internationally Awarded Public Speaker, Author, First Responder and Activist. Samantha Smith brings a unique and diverse perspective to her audiences, being a former Police Officer and current Volunteer Firefighter, her stories are impactful and relatable. She has shared her stories of mental health and the LGBTQIA+ community with thousands of people from around the World. Samantha is a proud Lesbian, Wife and Mother who was recently named one of the top 28 speakers in the World at the 2021 World Championship of Public Speaking. She is passionate about mental health awareness and breaking down the barriers, specifically in the LGBTQIA+ community to ensure their voices are heard. Samantha is also a speaking coach who leaves her audiences not only empowered to tell their own story, but calls on them to take action, to be accountable and to effect positive change in their communities to protect those whose lives depend on it. Show less

Regional Sales Executive

• May 2020 - Jan 2022

Enterprise Account Manager

• Dec 2019 - May 2020

Customer Account Manager

• Feb 2019 - Dec 2019

2019 Q1-Q3: Top Field CAM West Division

Market Development

• Jul 2017 - Feb 2019

Q1-2018: Comcast Business Market Development MVP for West Division Q1-2018: Comcast Business Market Development MVP for Houston RegionQ1-2018: Comcast Business Right of Entry champion (most acquired ROE’s for quarter)Q2-2018: Comcast Business Right of Entry champion (most acquired ROE’s for quarter)Q3-2018: Comcast Business Right of Entry champion (most acquired ROE’s for quarter)Q4-2017: Comcast Business Market Development MVP for Houston RegionFeb 2018 and April 2018: Directors Club (130% of Quota or better)Feb-May 2018: Quota ClubJune 2018: Quota ClubManage engagements requiring construction Negotiate and obtain legal access letter to all propertiesActing liaison with construction, sales, management and legal departments Show less

Communications and Sales Director

• Feb 2012 - Aug 2017

-Edit all marketing material for media and print exposure -Write all speeches for CEO -Manage sales CRM, training to get increase sales percentage year over year -Assist with obtaining sponsorships -Responsible for managing marketing, advertising and promotional staff -Measure, enhance, and enrich the position and image of DCBX through various goals and objectives -Edit all marketing material for media and print exposure -Write all speeches for CEO -Manage sales CRM, training to get increase sales percentage year over year -Assist with obtaining sponsorships -Responsible for managing marketing, advertising and promotional staff -Measure, enhance, and enrich the position and image of DCBX through various goals and objectives

Retired Police Officer

• Jan 2016 - Jul 2017

Handle all patrol calls and investigate any cases obtained. Utilize training and skills to close cases quickly and efficiently. Attend trainings regularly to continue to advance skills. Handle all patrol calls and investigate any cases obtained. Utilize training and skills to close cases quickly and efficiently. Attend trainings regularly to continue to advance skills.

Owner Loyalty Manager

• Mar 2015 - Jan 2016

-Generated daily reports for management -Built new successful relationships with prior upset customers -Conducted sales trainings to improve customer satisfaction levels to above average -Controlled inventory audits and dealer trades -Accounting reports for daily and monthly gross and loss -Generated daily reports for management -Built new successful relationships with prior upset customers -Conducted sales trainings to improve customer satisfaction levels to above average -Controlled inventory audits and dealer trades -Accounting reports for daily and monthly gross and loss

Police Officer

• Jan 2012 - Mar 2015

Account Executive-Inside Sales

• May 2013 - Jan 2014

Selling Carfax products and programs to dealerships across the United States. Manage previously established accounts and cold call to create new accounts. Ranked in top 3 of 20 team members consecutively. Held the highest occupancy rates for time on calls and most dials per hour every month. Selling Carfax products and programs to dealerships across the United States. Manage previously established accounts and cold call to create new accounts. Ranked in top 3 of 20 team members consecutively. Held the highest occupancy rates for time on calls and most dials per hour every month.

Internet Sales Manager

• Jul 2005 - May 2010

-Established and maintained new business development center -Managed relationships with third party lead providers -Extensive experience in sales force -Monitored and responded to all Internet leads (referral services and website) -Developed client prospecting file upon lead receipt -Quoted pricing, rates and inventory availability -Met and greeted prospects (by appointment) -Presented and demonstrated inventory -Remained up-to-date on products, market trends and certifications -Understood and implemented dealership sales process -Maintained Customer Service Index, Gross Average and monthly units to dealership standards -Took digital photos for posting on website Show less