Samantha Singleton
Client Engagement Manager at VivoAquatics - Powered by VivoPoint®️- Claim this Profile
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Bio
Credentials
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Social Media Marketing
HubSpot AcademyJun, 2022- Oct, 2024 -
Content Marketing
HubSpot AcademyMay, 2022- Oct, 2024 -
CPR/AED/First Aid
American Red CrossApr, 2021- Oct, 2024
Experience
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Client Engagement Manager
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Feb 2023 - Present
1. Developing and executing short- and long-term multi-channel campaigns to drive leads and the sales pipeline and managing within HubSpot2. Leading A/B testing strategies and execution across all channels, web, social etc.3. Monitoring and optimizing campaigns and programs4. Knowing the company’s brand and products inside and out5. Assisting in content development (sequencing, blogs, landing pages, collateral, social, etc.) to target customers throughout the customer lifecycle including potential, new, and existing clients6. Working within a team of digital marketing professionals and collaborating with other departments (e.g. sales and content) to develop and enhance strategies and build effective support programs7. Identifying new markets and advertising tactics to encourage business growth8. Owning relationship with group purchasing organizations, such as Hilton supply and Best Western, to increase qualified leads9. Assuring buy-in and budget support from senior leadership and stakeholders10. Measuring and analyzing campaign and marketing success through ROI and other analytical reporting11. Creating and delivering performance reports to leadership and departments you partner with on a regular basis12. Participate in trade shows, webinars, and other events. Full oversight of some events (planning through execution) as needed13. Research, track, maintain and update leads14. Make outgoing calls to develop new business15. Contact prospects to qualify leads16. Direct email marketing to key clients and prospects17. Research and maintain lead generation database18. Conduct customer research along with product marketing19. Conduct client or market surveys to obtain information about potential leads along with product marketing20. Participate in the preparation of proposals and / or sales presentations as needed21. Additional responsibilities as assigned my management accordingly Show less
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Sales Development Representative
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Apr 2022 - Feb 2023
VivoAquatics is a smart technology platform connecting pools, spas, and fountains to chemical automation and real-time monitoring delivering increased guest safety and satisfaction. It provides a peace of mind by simplifying recreational water management, alleviating the margin of error from manual processes, delivering the safest water for our partners and guests that meet CDC standards. Whether you have one property or 1000, building a new facility, or creating more organizational efficiencies, we have a solution that is perfect for your business. Contact me today to learn more! 📧: ssingleton@vivoaquatics.com Show less
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NextHome, Inc.
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United States
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Real Estate
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400 - 500 Employee
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Office Manager
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Aug 2021 - Apr 2022
- Advanced in the following databases; Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Dotloop, Flex, Canva. - I manage three business Social media accounts - Experienced with facebook and Google Ads - Establish and maintain relationships with third parties/vendors - Create and maintain comprehensive project documentation - Meet with clients to take detailed ordering briefs and clarify specific requirements of each project -Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels -Track project performance, specifically to analyze the successful completion of short and long-term goals -Meet budgetary objectives and make adjustments to project constraints based on financial analysis -Develop comprehensive project plans to be shared with clients as well as other staff members Show less
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American Red Cross
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United States
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Non-profit Organizations
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700 & Above Employee
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Head Lifeguard
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May 2016 - Aug 2021
Responsible for the general supervision and safety of patrons of an aquatic facility by preventing and responding to emergencies Responsible for the general supervision and safety of patrons of an aquatic facility by preventing and responding to emergencies
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Transportation Cabniet
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United States
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Government Administration
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1 - 100 Employee
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Customer Success Manager
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Feb 2020 - Jul 2021
- Professionally trained in running NDR's (National Driver Register). - Advanced in the following databases; Mainframe, Heat, Excel, Outlook. - Manage the onboarding process for each new customer, from technical evaluation onward. - Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests -Providing technical support across the company (this may be in person or over the phone) -Setting up accounts for new users - Repairing and replacing equipment as necessary - Testing new technology - Training junior staff Show less
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Education
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2020 - 2022
Bluegrass Community and Technical College
Associate of Arts and Sciences - AAS, Communication and Media Studies -
2016 - 2019
Western Hills High School
High School Diploma
Community
