Samantha Shaw

Support Liaison Specialist at Spoor & Fisher
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Contact Information
us****@****om
(386) 825-5501
Location
South Africa, ZA
Languages
  • English Native or bilingual proficiency
Skills

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Experience

  • Spoor & Fisher
    • South Africa
    • Law Practice
    • 200 - 300 Employee
    • Support Liaison Specialist
      • Nov 2021 - Present

    • Business Analyst and Change Control Management
      • Jul 2012 - Jun 2022

      Management of 'software upgrade' and 'new systems' projects.Receiving and analysing system change requests from internal clients.Engaging with internal clients regarding new change requests. Documenting the requests for change control purposes.Management of user testing process. Rule configuration/development on the internal business system (Inprotech).General internal business system (Inprotech) user support.Conducting user training on the internal business system.Client Portal Administrator, including engaging with external clients. Show less

    • Inprotech Trade Mark Data Manager
      • Aug 2008 - Jul 2012

Education

  • Clapham High School
    1995 - 1999
  • Loreto Convent Queenswood
    1987 - 1994

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