Senior Underwriter (HNW)

• Nov 2021 - Present

Underwriter (HNW)

• Aug 2019 - Nov 2021

Underwriting Analyst - Personal Insurance (HNW)

• Jan 2014 - Aug 2019

• Responsible for underwriting a renewal book of business consisting of large accounts and complex risks for partner brokers • Develop and maintain strong working relationships with internal and external business partners • Meet renewal retention goals through strong negotiation and communication skills which may involve onsite meetings with brokers, clients, or centers of influence • Identify and target new business and cross sell opportunities by building relationships with producers and account managers • Document underwriting files accordingly per authority statements and guidelines • Assist in annual audits for specific product lines • Use sophisticated underwriting and producer management tools to meet profitability goals • Review and evaluate residential property inspection reports • Engage in various underwriting and marketing projects to improve overall company results Show less

Client Services Representative - Personal Insurance (HNW)

• Jan 2013 - Feb 2014

• Prepared all lines of business quotes and proposals to underwriters • Issued assigned endorsements within the scope of accountability • Processed cancellations & prepared confirmation letters to brokers, mortgagees and policyholders • Ordered & processed residential property inspections • Handled ongoing insurance policy changes, and adjustments as requested by brokers • Made assure accuracy of transactions through proofreading, identifying discrepancies, as well as fact investigation and data verification • Liaised extensively with brokers to obtain and verify key information Show less

Claims Executive - Marine Dept

• Jan 2007 - Dec 2008

• Liaised with the brokers, insured parties and other relevant parties to take full details of claims • Worked with the loss adjusters, underwriters and relevant professionals to ensure the claim is genuine and determined the amount of claim • Communicated with both sides to ensure that the client is receiving good service; provided customer service such as giving instructions to complete claim forms • Ensured a fair settlement for the client; advised clients on insurance issues in general • Handled administrative tasks such as maintained client files, typed documents, updated computer system with the detail of the claim • Prepared and reviewed insurance-claim forms and related documents for completeness • Passed information on to other staff members and professionals including claims investigators and underwriters Show less

Underwriting Executive - General Insurance

• Apr 2005 - Jan 2007

• Examined documents to determine degree of risk and appropriate coverages • Evaluated the loss of potential in the future and applied company’s rating system for insurance policies • Worked with risk managers, loss adjusters, brokers and other staff members to obtain relevant information, quote rates and decide policy terms • Determined value of policies when risk is substandard and specified applicable endorsements and applied rating to ensure safe profitable distribution of risks • Interpreted policies and explained coverages to interested parties; responded to inquiries from brokers, customers and various parties • Entered, accessed and retrieved insurance data onto a computer database Show less

Insurance Underwriter / Administrator

• Feb 2000 - Mar 2005

• Reviewed and evaluated applications for general insurance policies • Gathered relevant data to proceed insurance policies • Managed to handle computers to enter, access and retrieve data • Maintained insurance correspondence on a daily basis • Determined appropriate classifications based on the type and nature of risk • Determined appropriate premium rates and codes based on the classification assigned • Reviewed and evaluated applications for general insurance policies • Gathered relevant data to proceed insurance policies • Managed to handle computers to enter, access and retrieve data • Maintained insurance correspondence on a daily basis • Determined appropriate classifications based on the type and nature of risk • Determined appropriate premium rates and codes based on the classification assigned