Experience

AmazingCo

• Events Services
• 1 - 100 Employee

• US Delivery Manager (Operations & Events)

  • Nov 2021 - Present

  •Lead day-to-day operations and strategic planning•Lead cross-functional projects across multiple teams •Manage a team of experience coordinators, allocate work assignments, and regularly evaluate employees’ performance and development•Assist with and facilitate the development of product standards, budget costs, and strategic business goals•Oversee reporting of NPS, customer feedback, and budgeting

• Regional Lead (West Coast) - US Delivery

  • Nov 2021 - Apr 2023

  • Support the success of a team of Experience and Event Coordinators• Run individual one-to-one meetings with team to discuss development• Oversight of work across the regional US and ensuring targets are met to a high standard• Create and design with upper management and marketing to implement new strategies and products for customers

• Experience Coordinator

  • Jun 2021 - Nov 2021

  • Plan, tailor and deliver customer bookings weekly while paying close attention to details• Maintain a professional relationship with vendors, and help increase vendor engagement• Support collection and management of customer feedback• Reconcile finances in the accounting system; generate and pay invoices weekly• Create and design media for customer experience engagement engine



Challenger School Foundation

• United States
• Education Administration Programs
• 300 - 400 Employee

• Elementary School Teacher

  • Oct 2018 - Mar 2021

  ● Planned, implemented, and tailored lessons, while following provided curriculum ● Organized learning materials and resources ● Monitored and tracked students’ performance with various assessments. ● Fostered and maintained trusted relationships with parents by maintaining and open line of communication and scheduling and conducting consultation meetings. ● Collaborated with administration to continue positive development of curriculum. ● Followed and complied with required teaching standards and measures of safety. Show less


Wynn Las Vegas
• United States
• Hospitality
• 700 & Above Employee
• Bartender

  • Jun 2018 - Nov 2018


BJ's Restaurants, Inc.

• United States
• Restaurants
• 1 - 100 Employee

• Quality Control Coordinator

  • Oct 2017 - Oct 2018

  ● Managed daily records of events per day, week, and month, including sales reports, inventory, and cash logs.● Ensured compliance with current regulations from team members.● Performed daily inspections to ensure quality and safety.● Implemented improvement plans weekly, by analyzing data from previous periods of business.● Conducted and assisted with regulatory and quality training sessions.● Assisted in development of company policies and procedures.

• Bartender

  • Feb 2015 - Oct 2018

  ● Possessed professionalism and hospitality to provide the ultimate dining experience.● Handled monetary transactions with detailed cash log remit.● Trained new and current team members in all positions to create improved internal development.● Professional representation of company at various charity and marketing events.

• Hostess

  • Mar 2012 - Feb 2015