Experience

The Craneware Group

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Success Manager

  • May 2022 - Present

• Account Executive

  • Sep 2018 - May 2022

• Customer Experience Manager

  • Jan 2017 - Sep 2018

• Business Solution Consultant

  • Jun 2008 - Jan 2017

  Craneware, Inc. is a leading supplier of business intelligence and revenue cycle software that provides clients with chargemaster management software and products designed to optimize legitimate reimbursements and assist in managing the revenue cycle through better information, workflow, pricing strategy, capture of lost revenue and best practice modeling. I oversee the implementation of Craneware products at single facilities and larger healthcare systems. During the implementation process… Show more Craneware, Inc. is a leading supplier of business intelligence and revenue cycle software that provides clients with chargemaster management software and products designed to optimize legitimate reimbursements and assist in managing the revenue cycle through better information, workflow, pricing strategy, capture of lost revenue and best practice modeling. I oversee the implementation of Craneware products at single facilities and larger healthcare systems. During the implementation process, I also develop new business processes within the organization and educate each stakeholder, both functionality and industry based, in order to achieve sustainable success with the Craneware suite.