Samantha Reeves

Office Manager at METRA Australia
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Contact Information
Location
Essendon, Victoria, Australia, AU

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Jorge Mariona

Samantha is a very hard working and dedicated Agent. She will go over and above to please her clients but always keeps in mind the best interest of her tenants. Her management skills and negotiation skills are to be admired. She has been a pleasure to work with and is a true asset to the industry.

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Credentials

  • Project Management for Professionals
    RMIT University
    Jun, 2022
    - Sep, 2024

Experience

    • Facilities Services
    • 1 - 100 Employee
    • Office Manager
      • Sep 2019 - Present

      - Reporting to the General Manager - Providing high quality administrative support to both the sales and project teams - Creating, implementing, and reviewing of internal processes and procedures. - Working with IT team with the initial set up of the brand new database. Understanding what information management wanted to collate and designing the database to be an easy-to-use solution for all area of the business. - Database management through Microsoft Dynamics365. - Preparing and formatting reports, presentations, and general correspondence - Meeting coordination, preparing agendas, and taking minutes - Providing high level of customer service for all internal and external customers. - Assist with Travel Management, as required. - General office and warehouse organisation. Ad-hoc tasks - Stock Control – ordering of goods and arranging deliveries, as required - Manage inbound and outbound phone calls - Preparation of PowerPoint presentations and documents for internal training. - Preparation of PowerPoint presentations and marketing material for sales presentations and events - Social Media and Website Management.

    • Australia
    • Spectator Sports
    • Coach
      • Jan 2009 - Present

      Calisthenics is a uniquely Australian sport that through strength and beauty aims to achieve these physical attributes, as well as influences the emotional and social development of girls and boys through friendship, self confidence and teamwork. As a Calisthenics coach I teach a team of participants a number of routines choreographed to music and they then present these routines on stage at competitions and concerts. Pupils learn between four and seven routines concurrently throughout the year. This is where the diversity of the sport is shown. In addition to team items, participants can compete in solo and duo items which I also coach a number of participants. Calisthenics can be categorised as both a sport and an art. As a sport it encourages physical development, coordination, self-discipline and team spirit. As an art it develops an appreciation of music and rhythm, the beauty of correct technique and the excitement of performing. I have been involved in calisthenics at a high level since the age of 3. Competing for 20 years as well as coaching younger age groups.

    • Australia
    • Real Estate
    • 500 - 600 Employee
    • Sales Consultant
      • Jan 2015 - Aug 2019

      - Support with Open for Inspections, Auctions and Sales Appraisals by obtaining client details, completing contracts and/or authorities. - Coordination of vendor and buyer correspondence and providing excellent customer service. - Assisting with inbound enquiries on telephone and email. - Prospecting for new business including cold calling, letter box cards, general networking. - Liaising with external stakeholders including photography and advertising companies, solicitors and conveyances. - Database Management. - Preparation of marketing kits and sales appraisal documents which entails market research such as recently sold and currently advertised properties. - Preparation of PowerPoint presentations and documents for internal training. - Social Media Management. - Diary management of senior executive. - Assist with ad-hoc administrative tasks for the team such as editing and formatting documents. - Improving processes and templates. - Ensuring consumer law and REIV compliance is adhered to.

    • Property Manager
      • May 2013 - Dec 2014

      Duties include: • Conducting open for inspections • Screening prospective tenant applications and conducting credit checks • Ensuring both the move in and move out processes run smoothly • Ensuring all rent is paid by tenants in full and on time • All maintenance and repairs required at the properties • Conducting regular routine inspections • Renewing lease agreements and increasing rents • Providing regular communication between landlords, tenants and tradespeople. Duties include: • Conducting open for inspections • Screening prospective tenant applications and conducting credit checks • Ensuring both the move in and move out processes run smoothly • Ensuring all rent is paid by tenants in full and on time • All maintenance and repairs required at the properties • Conducting regular routine inspections • Renewing lease agreements and increasing rents • Providing regular communication between landlords, tenants and tradespeople.

    • India
    • Human Resources Services
    • 1 - 100 Employee
    • Personal assistant / Nanny
      • Jul 2011 - Apr 2013

      Worked in the family business office for 10hrs a week where my duties included data entry,word processing and organising emails. I have a strong knowledge of Microsoft program's. The other section of my week was to be a personal nanny to 4 children. Weekly duties include school and kindergarten pick ups, taking them to after school activities, assisting with school homework, organising fun activities like walks to the park or craft classes, ensure they have a healthy diet and helping them get read for bed at night. This requires strong time management skills and high level of enthusiasm.

    • Child Care Worker
      • Sep 2010 - Jul 2011

      Worked as a casual relief worker. Has experience with all ages within a childcare centre. Worked with a child with special need for 12 weeks attending to his every need, learning about his disability and educating him. Assisted co-workers in set up of activities and regularly put forward my own ideas. Worked as a casual relief worker. Has experience with all ages within a childcare centre. Worked with a child with special need for 12 weeks attending to his every need, learning about his disability and educating him. Assisted co-workers in set up of activities and regularly put forward my own ideas.

    • Australia
    • Restaurants
    • 100 - 200 Employee
    • Waitress
      • Sep 2007 - Jul 2011

      Started as regular part time waitress, progressed to full time assistant manager. My role required exceptional customer service skill and organisation. As well as first hand customer service I was responsible for ensuring all other staff were providing a high level of service, answering phone calls, organising small and large bookings, ordering of products and organising weekly rosters. Started as regular part time waitress, progressed to full time assistant manager. My role required exceptional customer service skill and organisation. As well as first hand customer service I was responsible for ensuring all other staff were providing a high level of service, answering phone calls, organising small and large bookings, ordering of products and organising weekly rosters.

Education

  • Real Estate Institute of Victoria
    Agents Representative Course
    2013 -
  • Victoria University
    Certificate 3 in Children's Services
    2010 - 2010
  • Victoria University
    First Aide
    2010 - 2010
  • Rosehill Secondary College
    Completed VCE
    2003 - 2008

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