Membership & Business Development Director

• Apr 2018 - Present

My role is as a resource for members who need assistance with compliance-related issues, locating vetted vendors, utilizing group buying benefits, or providing consultations to assist members with locating programs and opportunities to lower their operating costs. My goal is to create lasting relationships between members of the hospitality community, as well as those organizations who support the industry, and the association. My role includes soliciting new strategic partners and sponsors, educating prospective members on the benefits of joining the association, creating educational articles, templates, and email communications on compliance-related topics for ongoing compliance assistance, as well as seeking out and working with partners to create exclusive group-buy opportunities. As the NHLRA Workers Compensation Trust Director for the New Hampshire Hospitality Compensation Trust, I provide assistance to members seeking to lower their operating costs by joining our not-for-profit, self-insured, workers compensation trust. In this role, I assist members by answering questions related to the program, managing the onboarding and completion of applications for new members, program outreach and marketing functions for the NHHCT. Show less

Membership & Workers Compensation Trust Director

• Apr 2019 - Jan 2022

Creating relationships, offering consultative assistance, and facilitating connections for hospitality business owners throughout New Hampshire to continue the NHLRA's ongoing mission to advocate, educate, and promote NH's incredible hospitality industry.

Director Workers Compensation Trust & Membership Manager

• Apr 2019 - Jan 2022

Events, Training, & Operations Manager

• May 2012 - Apr 2019

I was responsible for overseeing a staff of 80+ employee's. My responsibilities included hiring, training, scheduling, overseeing front of house operations, creation and implementation of new programs and promotions. I was responsible for overseeing a staff of 80+ employee's. My responsibilities included hiring, training, scheduling, overseeing front of house operations, creation and implementation of new programs and promotions.

Training & Area Operations Manager

• 2011 - 2014

A floating operations manager, my focus was to train staff, create streamlined procedures, ensure regulatory compliance, and manage events at a variety of high volume venues. This position required flexibility and fluidity to move through various position in administrative, front and back of house positions to ensure the highest quality of service. A floating operations manager, my focus was to train staff, create streamlined procedures, ensure regulatory compliance, and manage events at a variety of high volume venues. This position required flexibility and fluidity to move through various position in administrative, front and back of house positions to ensure the highest quality of service.

Training & Area Operations Manager

• 2009 - 2012

Assisted in the opening of two new high volume venues, in both administrative and operational capacities. This included creating training programs, procedures, and processes to optimize operations, as well as assisting in the daily operations in both front and back of house hospitality positions. Assisted in the opening of two new high volume venues, in both administrative and operational capacities. This included creating training programs, procedures, and processes to optimize operations, as well as assisting in the daily operations in both front and back of house hospitality positions.