Experience

The Lodge at Blue Sky, Auberge Resorts Collection

• United States
• Hospitality
• 1 - 100 Employee

• Equine Guide/Wrangler

  • May 2022 - Present

  Providing 5-star guest experiences for high-end consumers at a luxury resort. Providing 5-star guest experiences for high-end consumers at a luxury resort.



BYU Independent Study

• United States
• E-Learning Providers
• 1 - 100 Employee

• Instructor Support Representative

  • Jan 2020 - Present

  -Professional written correspondence between world wide University and High School professors and students working for Brigham Young University -Daily problem solving, organization, research, proficient technology skills, and quick and efficient customer service -Knowledge of over 200 undergraduate online courses and their policies and deadlines -Professional written correspondence between world wide University and High School professors and students working for Brigham Young University -Daily problem solving, organization, research, proficient technology skills, and quick and efficient customer service -Knowledge of over 200 undergraduate online courses and their policies and deadlines



Rockin R Ranch

• United States
• 1 - 100 Employee

• Head Wrangler/Activities Supervisior

  • May 2021 - Sep 2021

  -Proactively managed 30+ employees by conducting weekly meetings, creating schedules, delegating daily responsibilities and providing constructive feedback and reviews -Designed activities for 100+ guests at a time and led 4 or more activities per day for 3 months -Provided memorable experiences for guests as a Wrangler and guided 75+ trail rides -Conducted horse training seminars and taught riding lessons -Oversaw the care of 55 horses including feeding, exercising, training, and equine care -Assisted at the front desk with guest check ins, clarification of rules and policies, customer service, guest interactions, and creative problem solving -Articulated professional customer service and hospitality to 1,000+ guests Show less



Rainbow Trout Ranch

• United States
• Recreational Facilities
• 1 - 100 Employee

• Waitstaff, Housekeeping, Entertainment

  • Jul 2019 - Sep 2019

  -Maintained the cleanliness required of a 5 star guest ranch by being detail oriented in the housekeeping of 14 guest cabins and facilities. -Served breakfast, lunch, and dinner for an average of 50 guests daily. -Actively worked in a commercial kitchen environment while assisting in food prep, dining and table prep, and accommodating those with dietary restrictions in our preparations -Ensured a 5-star experience for guests by providing quick and efficient customer service and problem solving Show less



Apex Centre

• McKinney, Texas, United States

• Assistant Recreation Manager

  • May 2017 - Oct 2017

  -Assisted in conducting onboarding interviews and training incoming staff -Oversaw a team of 12 employees and supervised employee behavior and job performance -Used proficient knowledge of Excel to create and analyze data spreadsheets -Provided professional customer service in scheduling and administrative duties -Event management in planning summer camps, private events, birthday parties, and group activities -Attended networking meetings with other companies observed professional communication and negotiation Show less