Call Center Representative

• Aug 2021 - Present

As a member of the service department call operator it is my responsibility to answer multi phone line systems. I was responsible for assisting customers with their appliance service needs. Along with dispensing calls to teb appropriate parties. In this position I have worked with all levels of management and departments with ease. As a member of the service department call operator it is my responsibility to answer multi phone line systems. I was responsible for assisting customers with their appliance service needs. Along with dispensing calls to teb appropriate parties. In this position I have worked with all levels of management and departments with ease.

Guest Services Associate

• Feb 2019 - Sep 2023

Guest Service Representative

• Feb 2019 - Sep 2023

e-commerce

• Nov 2017 - Feb 2019

I was the lead hand in the online grocery department. I directly dealt with customers, management and head office. As well as trained the new staff. I was the lead hand in the online grocery department. I directly dealt with customers, management and head office. As well as trained the new staff.

Dispatcher customer service

• Dec 2010 - Dec 2015

I dispatched drivers to locations, answered a high volume of calls and assisted with the accounting. I dispatched drivers to locations, answered a high volume of calls and assisted with the accounting.