Experience

Executive Staffing Group (ESG)
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Customer Service Representative

  • Sep 2015 - Present


Miller & Steeno PC.

• Law Practice
• 1 - 100 Employee

• Collections Specialist

  • Jun 2013 - Apr 2014

  Assisting the attorneys,filing suit, getting judgement and sending alias to get a debtor served for future court. Managing daily call logs Bring in revenue of $15,000.00 or more. Skipping credit reports for useful information on a debtors location. Sending employment/tenancy verifications to request an alias. Setting up payment arrangements to stop legal action from being taken on a debtor or co debtor. Outbound call system (dialer) Assisting the attorneys,filing suit, getting judgement and sending alias to get a debtor served for future court. Managing daily call logs Bring in revenue of $15,000.00 or more. Skipping credit reports for useful information on a debtors location. Sending employment/tenancy verifications to request an alias. Setting up payment arrangements to stop legal action from being taken on a debtor or co debtor. Outbound call system (dialer)



National Medical Billing Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Account Representative

  • Apr 2012 - Jul 2013

  Researching patient’s medical costs, taking the proper action when needed to be submitted to specific Insurance Companies. Balancing and adjusting accounts to perfection for AR Representative’s to fulfill all aspects. Re-Submitting Insurance Claims to Accounts Receivable. Taking valuable patient information and correcting according the Explanation of Benefits (EOB) Patient Aging Projects Determine prices for medical procedures according to CPT Codes. Explain different aspects of insurance claims according to benefits. Navigate through Nextgen Correspond with all Department’s needed for claims to be processed for pay. Keep personal information private and obey all HIPPA guidelines. Answer questions on a updated telephone system called 8x8. Transfer monies of patients to make past due balances to current. Show less



ARC Welding

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Office Manager

  • Jan 2007 - Apr 2012

  Handled correspondence, organized files, maintained inventory control, interacted with customers, calculated business proposals, scheduled bids and installations. Created and updated Microsoft Excel spreadsheets in order to maintain acceptable and accurate level of supply and inventory. Determined and reordered anticipated inventory and various welding supplies based on analysis of spreadsheets. Recorded Missouri Regional Inspections, by county, according to Missouri state requirements. Received, filed, and organized vendor invoices for future payment pending. Scheduled company bids and installations. Developed customer relationships by addressing customer complaints, via phone and e-mail, and determined resolutions in order to maintain customer trust. Promoted over the phone to potential customers. Prepared daily maps utilizing Mapquest and street guides to determine the most economical route to complete their daily duties. Calculated business proposals based on input. Reviewed and faxed receipts/contracts for subcontractors. Maintained customer database. Updated daily business meetings for company owner and immediate manager to arrange future business dealings. Operated multi-line telephone system. Show less