Experience

Advance Northumberland

• United Kingdom
• Real Estate
• 1 - 100 Employee

• 4Projects Administrator

  • Jul 2022 - Present



Floralspressed

• Northumberland, England, United Kingdom

• Business Owner

  • May 2021 - Present



Galliford Try

• United Kingdom
• Construction
• 700 & Above Employee

• 4Projects Administrator GTP North Document Control

  • May 2014 - Dec 2018

  • Manage the Drawing/Document registration via 4 Projects system and existing company procedures. • Manage the Drawing/Document distribution to internal colleagues, Design Consultants and Sub-contractors via the 4 Projects system and existing company procedures. • Ensure that all drawings and other project documents are uploaded into 4 Projects and in the correct format. • Provide 4 Projects training and more experienced advice to other Business Units within the UK. • Organised production of Health and Safety File. • Obtain O&M instructions for inclusion in the file. • Obtaining As Built Information from consultants and sub-contractors. • Daily Management of the 4 Projects system, including answering user queries, sending out invites and uploading documents. • Review the 4 Projects system to implement improvements for the end user. • Organising Air Tests, EPC's and SAP Assessments, and providing the information to Building Control to Discharge Conditions. • Robust Details Registration. • Completing NHBC Warranty Applications - SNIN • Co-ordinate Plot to Postal and Procurement of MPAN's and MPRNs.



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Assistant

  • Jul 2008 - Nov 2011

  • Providing high quality service to customers in line with procedures, regulatory requirements and service standards of Lloyds TSB. • Create an effective relationship with customers. • Act as a source of expertise to junior / less experienced team members providing coaching support where necessary. • Daily handling of money including foreign currency and Cheque’s. • Recognizing sales opportunities and referring customers to relevant staff. • Dealing with a range of customer enquiries and clarifying customers understanding of the information being given. • Completing daily transactions such as any account payments- (e.g. Telegraphic Transfers, Standing Orders, FTD’S, Cash Deposits, Cash Withdrawals, Offshore payments.) • Logging complaints and dealing with fraud issues. • General clerical and customer service duties. • Giving feedback to my line manager on a daily basis. • Data management for sales team. • Marketing campaign.