Experience

Country Inn & Suites by Carlson Carlisle, PA

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk

  • Jun 2012 - Present

  I take reservations over the phone and walk-ins. I help customers find the best of Marquette as well as enjoy there stay here. Checking people in and out, giving them their recipts and updating their profiles is only a part of what I do. I take reservations over the phone and walk-ins. I help customers find the best of Marquette as well as enjoy there stay here. Checking people in and out, giving them their recipts and updating their profiles is only a part of what I do.



Holiday Inn Express- Houghton, Mi

• Front Desk Agent, Night Auditor

  • Dec 2013 - Feb 2014

• Front Desk Agent, Night Auditor

  • Dec 2013 - Jan 2014

  I worked front desk and as night auditor for this location as part of the same management of my current job at the Country Inn. I learned different hotel brand procedures and implemented more of the managing procedures for night audit and front desk



Albion District Library

• Albion

• Student Worker

  • Sep 2009 - Mar 2012

  Served patrons with excellent customer service skills through courteous and cheerful interactions for diverse population. I collected quotes about the city of Albion to promote the community. Served patrons with excellent customer service skills through courteous and cheerful interactions for diverse population. I collected quotes about the city of Albion to promote the community.



Calumet Theatre

• Calumet, MI

• Michigan Works Intern

  • Jun 2011 - Aug 2011

  I designed and critiqued the program book, newsletter, and business directory to be distributed to 500 business and patron members. I also trained to give tours, managed the box office, and concessions at scheduled events attended by at least 100 people at each event I designed and critiqued the program book, newsletter, and business directory to be distributed to 500 business and patron members. I also trained to give tours, managed the box office, and concessions at scheduled events attended by at least 100 people at each event



Portage Lake District Library

• Houghton, MI

• Librarian Aide Intern

  • Sep 2006 - May 2007

  Managed Project using Microsoft Word and Internet browsing by creating a list of all books not inventoried Shelved, mended, and cataloged items in the collection Managed Project using Microsoft Word and Internet browsing by creating a list of all books not inventoried Shelved, mended, and cataloged items in the collection



Marilyn's Stained Glass

• Hancock, MI

• Intern

  • Sep 2006 - May 2007

  Learned the aspects of accounting and marketing for a sole-proprietorship in small town Used careful precision to inventory, design, and sell finished products of stained glass Learned the aspects of accounting and marketing for a sole-proprietorship in small town Used careful precision to inventory, design, and sell finished products of stained glass



Houghton County

• Assistant Clerk

  • Jun 2006 - Aug 2006

  Handled birth, marriage, and death records with professional care and confidentiality Handled birth, marriage, and death records with professional care and confidentiality