Experience

West Palm Beach Downtown Development Authority

• United States
• Government Administration
• 1 - 100 Employee

• Office Manager

  • Oct 2018 - Present

• Administrative Assistant

  • Jan 2017 - Oct 2018



Macy's

• United States
• Retail
• 700 & Above Employee

• Administrative Support Supervisor

  • Nov 2015 - Oct 2018



Macy’s

• Administrative Support Team Associate

  • Aug 2012 - Oct 2018

  Onboard all new employees and assist throughout training period, also assist with ongoing compliance training. Handle customer and associate issues in a professional and timely manner. Provide assistance to associates with time off, leave of absences, clocking corrections, and benefit information. Prepare monthly store calendar, reports, and documents for store management. Ability to effectively complete workload with strong multitasking, time management, and organizational skills.Great communication skills with both associates and management.Maintain up to date knowledge of store policies and adapt to changes accordingly. Ensure payroll, audits, and cash office functions are completed daily/weekly.

• Fragrance Sales Associate

  • Oct 2010 - Aug 2012

  Acknowledge customer needs and assist using all selling tools provided. Provide product knowledge, attend training seminars when needed. Be punctual and maintain cleanliness of work area.



Macy's

• United States
• Retail
• 700 & Above Employee

• Temporary Sales Supervisor

  • Mar 2015 - Jun 2015

  Encourage associate selling through coaching and recognition. Drive and exceed sales goals by executing Macy's initiativesAbility to anticipate and solve problems, act decisively and persist in the face of obstacles.Ensure accuracy of promotional presentation; communicate advertising and sales information to AssociatesEstablish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implementedAddress Associate concerns in a reasonable and fair manner, consistent with the values expected by the Company



Pei Wei

• Cashier/ Food RunnerLead cashier

  • Sep 2006 - May 2010

  Assist with new hire training. Assist customers with dine in or take out orders and ensure customer satisfaction. Clean tables, refill and stock supplies when necessary. Assist with new hire training. Assist customers with dine in or take out orders and ensure customer satisfaction. Clean tables, refill and stock supplies when necessary.