Experience

CONA Services

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Chief Product Officer - Customer Commercial

  • 2020 - Present

  I am a strategic leader and visionary leading and facilitating the creation of Customer Commercial Products that deliver value to both our end retail customers, the North American Bottling Community, and the business. Covering product strategy, vision, design, development, and growth – across the entire product lifestyle from customer discovery to innovation, I lead a team of talented individuals across the globe that design, build, implement and support the Coca-Cola Bottling network, delivering solutions and innovation that support the digital transformation of the largest bottling network in the US & Canada.



Coca-Cola Europacific Partners

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Group Chief Digital Officer

  • 2017 - 2020

  As the Group CDO my responsibility is to manage all aspects, and all value creation levers, of a complete digital transformation across the enterprise. I oversee the spectrum of possible digital tasks: development of the total Group digital strategy as part of overall corporate strategy; devising new business models; supporting operational execution of digital sales and digital commerce, marketing and the customer experience; implementing digital technologies to support operational efficiency throughout the value chain and digitizing the ways in which employees do their work. I also manage our D2C vending system solutions, emerging technology and innovation, BI reporting & Advance Analytics. I lead and champion the internal organizational and cultural change management process, building the right roadmaps for current and future capabilities, providing strategic direction and thought leadership on systems landscape simplification, process automation, solution scalability and value optimization."Experience Lead, Data Driven and Technology Enabled"

• General Manager - Sales Strategy, Operations and Execution

  • 2014 - 2017

  Responsible for the National Sales and Customer Contact Centre, Sales Operations & Route to Market Strategy, B2B eCommerce, Sales Transformation program and the overall Customer Experience. I am accountable for managing revenue of $1.3b directly ($2.2b indirectly) managing a team of ~300 staff.

• IT Group Business Relationship Manager - Customer Commercial

  • 2011 - 2014

  As a member of the Group IT Leadership Team, I have overall accountability to manage the portfolio of technology-enabled solutions and business process transformation relating to the introduction of such technology for the Sales, Marketing & Customer Service divisions of CCA. This portfolio management includes setting divisional technology strategies, prioritizing capability-building investments (ideas, business cases, changes etc), monitoring the delivery including reporting and benefits realisation, new and emerging technology innovation as well as capital budgets, reporting and Executive Stakeholder Management.

• Information Technology Solutions Manager

  • 2006 - 2011

  Over 3 major releases I was responsible for the SAP program and implementation across Australia, New Zealand and Indonesia. Beginning with Procure to Pay, moving into Supply Chain Manufacturing, Warehousing, Inventory Management and Product Costing before concluding with the front end Customer Commercial Order to Cash - Sales, Service, Pricing, TPM, DSD, Settlement, Customer Master and Reporting. Overall responsible for the design, build, test and implementation of solutions across the enterprise ensuring business adoption & change management, business value realization and TCO.

• Finance & Operations Cost Accounting Manager

  • 2003 - 2006

  As the Finance & Operations Cost Accounting Manager, I am responsible for the standard costing of all products in every manufacturing plant (8 plants, 27 lines, ~820+ sku's) and the maintenance of all product master details to support the manufacturing across our supply chain network within Australia. This role is also responsible for the financial management of all cost of goods sold, production variances, recoveries, standing costing, wastage, bills of operation and bills of material as well as monthly management reporting and insights including production demand planning reviews.



Ozicom Solutions

• Accounting & Commercial General Manager

  • 2002 - 2003

  Ozicom Solutions is a telco provider, providing consumers pre-paid phone cards or overseas calling cards to use with their mobile phones. In this role I was responsible for creating the Annual Business Plan and full year budget, running and reporting on the P&L, monthly accounts, accounts receivable, accounts payable, payroll, tax and stat accounts, vendor management and procurement negotiations. Ozicom Solutions is a telco provider, providing consumers pre-paid phone cards or overseas calling cards to use with their mobile phones. In this role I was responsible for creating the Annual Business Plan and full year budget, running and reporting on the P&L, monthly accounts, accounts receivable, accounts payable, payroll, tax and stat accounts, vendor management and procurement negotiations.



Systems Accounting & Management Support

• Director

  • 2000 - 2003

  Business consulting for small business enterprise providing financial accounting resource, automation of accounting books, systems implementation and configuration, business process mapping and GST / Y2K implementation support. Business consulting for small business enterprise providing financial accounting resource, automation of accounting books, systems implementation and configuration, business process mapping and GST / Y2K implementation support.



Chloride Power Solutions Pty Ltd

• Financial Controller

  • 1997 - 2000

  Chloride Power provides Uninterruptable Power Supply (UPS) systems to both residential, commercial and Industrial clients. In this role I was responsible for monthly accounting and reporting, annual budget, monthly and yearly forecasting, accounts receivable, accounts payable, payroll and management accounting. Chloride Power provides Uninterruptable Power Supply (UPS) systems to both residential, commercial and Industrial clients. In this role I was responsible for monthly accounting and reporting, annual budget, monthly and yearly forecasting, accounts receivable, accounts payable, payroll and management accounting.



Various Companies

• Financial Accounting Specialist

  • 1989 - 1997