Experience

Joseph James Law

• United Kingdom
• Legal Services
• 1 - 100 Employee

• Legal Administrator

  • Jun 2021 - Present

  Tupayed from Muldoon Britton • Typing up correspondence to clients and the defendants for each case. • Setting up new clients, ensuring that all clients comply with our company’s money laundering regulations. • Ensuring all cases comply with Spectra’s requirements before handing over to litigation. • Carrying out any administrative tasks for the paralegals. • Taking phone calls and transferring or taking messages. • Dealing with various emails from our group inbox from client queries to replying to the courts with information they require • Indexing incoming post and ensuring the post is put on the correct case on our case management system and sending out post as required. • Replying to client queries and dealing with updates when requested. • Dealing with the courts, emailing bundles that have been prepared, ensuring orders are complied with and sending contact details for hearings. • Carrying out requests from the defendants giving them extensions for various documents and defences and advising dates or any information they request. Show less



Dalston Hall Hotel

• United Kingdom
• Hospitality

• Hotel Manager

  • Jan 2018 - Dec 2022

  • Managing both full time and part time staff, creating the rotas and distributing as required. • Working the front of house, dealing with client requests, complaints and general reception duties as required • Taking phones calls dealing with client queries and taking new bookings. • Dealing with email queries from prospective wedding couples, booking face to face appointments, showing them around the venue and dealing with all queries running up to the wedding day. • Serving hot and cold beverages at the bar during events. • Ensuring staffing is covered for all events and ensuring if any staff sickness their shift is covered. • Working events, ensuring staff are aware of their duties for the day and all guests queries are dealt with efficiently and to a high standard. Show less



Muldoon Britton

• Manchester, England, United Kingdom

• Legal Administrator ( Pre Litigation Officer)

  • Dec 2020 - May 2021

  • Typing up correspondence to clients and the defendants for each case. • Setting up new clients, ensuring that all clients comply with our company’s money laundering regulations. • Ensuring all cases comply with Spectra’s requirements before handing over to litigation. • Carrying out any administrative tasks for the paralegals. • Taking phone calls and transferring or taking messages. • Dealing with various emails from our group inbox from client queries to replying to the courts with information they require • Indexing incoming post and ensuring the post is put on the correct case on our case management system and sending out post as required. • Replying to client queries and dealing with updates when requested. • Dealing with the courts, emailing bundles that have been prepared, ensuring orders are complied with and sending contact details for hearings. • Carrying out requests from the defendants giving them extensions for various documents and defences and advising dates or any information they request. Show less



RBS

• United Kingdom
• Banking
• 700 & Above Employee

• Deputy Branch Manager

  • Jan 2008 - Nov 2017

  • Running the branch alongside the branch manager and running the branch myself when required. • Running daily branch reports, cash stock management and dealing with customer complaints. • Completing weekly risk reports which included health and safety, cash and staff and customer risks and raising any problems with management. • Ensuring staff knowledge of processes, procedures and products was up to date with regular training for branch audits and customer satisfaction. • Meeting with clients ensuring all financial needs is met, giving advice to help them towards their financial goals. • Dealing with branch referrals to other departments for the client, ensuring the best person is dealing with their queries. • Hitting my weekly targets, keeping myself updated with all products, procedures, and processes to ensure customer satisfaction. • First point of contact dealing with high value transactions, customer transactions, cash handling and international payments • Completing client due diligence complying with company procedures. Show less