Experience

GP West Medical Group

• Australia
• Medical Practices
• 1 - 100 Employee

• Medical Receptionist

  • Jul 2023 - Present

  Responsible for • Administration of patient’s workers compensation including documentation preparation • Generating medical certificates and invoices • Organising doctor's reports and case conferences • Weekly analysis and reporting of performance. • Compliant handling • Ensure stationery and stock supplies are maintained. • Answering incoming calls on a busy switch • Medicare processing • Scanning patient information in • Booking in non-urgent appointments for patient follow up Show less



RAH Nominees Pty Ltd

• Malaga, Western Australia, Australia

• Executive Assistant

  • Jun 2021 - Jun 2022

  • Support in the implementation and maintenance of effective People strategies & Initiatives • Support all activities associated with the HR/People life cycle including but not limited to routines associating with adherence to compliance and legal minimums • Recruitment lifecycle • Administrative support to management teams • Maintenance and monitoring of compliance-based systems, pay roll administration and people compliance reporting (people review) • Support refinement and execution of policies and procedures, in relation to meeting employment obligations • Support the team of People Department Managers, Business Managers & Crew Coaches to provide quality hiring, training, and development. • Station training monitoring and compliance review • Aid in development and implementation of specific policies and procedures • Planning, Scheduling, and delivering events as required • Restaurant recognition and rewards program implementation and execution • Manage and monitor social media content • Data tracking of Restaurant performance statistics • Restaurant support for promotional days i.e., McHappy Day • Deviation and execution of business strategies relating to profit targets • Support in reviewing negative commentary from consumers in the public domain • Contribute to dialogue best management feedback to drive repeat business Show less



GP West Medical Group

• Australia
• Medical Practices
• 1 - 100 Employee

• Marketing Administration Manager

  • Nov 2018 - Jun 2021

  • Management, direction, and hands on assistance of reception Doctors & Nurses rosters• Review, planning and performance management• Identify key health promotion topics in association with centre doctors• Execute and implement key strategic initiatives to improve performance and profitability• Plan, monitor and manage staff rosters, leave, and overtime requirements• Timely and accurate data input• Management of staff timesheet submissions and evaluation of hours• Day to day liaison with Doctors to ensure appropriate delivery of services• Facilitate staff and Doctor meetings• Reporting of property maintenance, leasing, and subtenant issues• Daily support and maintenance of computer systems and software applications• Monthly reports from Assistant mangers and Practice Nurses• Third party data uploads (i.e. Urgent care through WAPHA)• Directors personal roster monthly upkeep and session setup at various practices• Clinical meetings data logging and upkeep• Practice reviews and conflict resolutions with patients• General direct Support to the Business managerMarketing duties• Promotions of various practices within the GP West Group and other• Completely Rebranding practice• Social Media marketing and maintaining • Creative marketing • Event coordinating • GP Profiles of new and remaining doctors• Managing and maintaining a large amount of health engine profiles• Website building and upkeepRecruitment duties• Hiring of Nurses & Medical Reception • Probationary support• Acceptance of resignation letter• Arranging Confidentiality agreements• Creating induction agreements Show less

• Medical Receptionist

  • Jun 2018 - Nov 2018

  • Administration of patient’s workers compensation including documentation preparation• Generating medical certificates and invoices• Organising doctors reports and case conferences• Weekly analysis and reporting of performance• Compliant handling• Ensure stationery and stock supplies are maintained• Answering incoming calls on a busy switch• Medicare processing• Scanning patient information in• Booking in non-urgent appointments for patient follow up



RAG Auto Electrical

• Kalgoorlie-Boulder, Western Australia, Australia

• Administrative Assistant

  • Feb 2018 - Jun 2018

  - Man the front desk - Answer all incoming calls - Follow up bookings - General data entry - Entering job cards - Doing up quotes - Raising invoices - Maintaining workshop diary - Pickup and drop offs for parts to and from site - Stock maintenance of oil and energy products - General tidiness - Maintaining filing system - Man the front desk - Answer all incoming calls - Follow up bookings - General data entry - Entering job cards - Doing up quotes - Raising invoices - Maintaining workshop diary - Pickup and drop offs for parts to and from site - Stock maintenance of oil and energy products - General tidiness - Maintaining filing system



Rapallo

• Australia
• Mining
• 1 - 100 Employee

• Administrative Assistant

  • Nov 2017 - Feb 2018

  - Promote/ Market Rapallo labour hire - Answer all incoming calls - Greet all customers or clients - Maintain stationary - Pickup mail - Maintain cleanliness of main reception area - Assist in maintenance of PPE stock - Organizing, updating and taking minutes of Rapallo team meetings - Organizing medicals, D&A’s, Police clearances, Inductions and site access forms - Arranging uniforms and PPE for employees - Vehicle rental bookings - Follow written procedures - Weekly timesheet entry for labour hire recruitment - Calendar booking management for the following: - Engineering Department - Asset Management department - Engineering Resource Department - Environmental Department - Non-destructive testing - Support for recruitment and labour hire services - Maintained a good selection of candidates on Data savvy database - Registration for employee paper work on to data savvy both soft and hard copy - Other adhoc duties - Assist with day to day operations to engineering team and NDT Show less



MAX

• Australia
• Government Relations Services
• 700 & Above Employee

• Placement Consultant

  • Sep 2017 - Nov 2017

  - Finding employment for clients- Assisting with resumes- Meeting KPI outcomes- Service requirements- Building relationship between PC & employers- Organization and preparation of daily appointments- Explaining service information to clients- Managing a certain stream caseload- Place clients into relevant work for dole activities- Completing purchase orders- Daily updates on cliental notes- Document sharing through intranet

• Customer Service Officer

  • Jul 2017 - Sep 2017

  - High level customer service- Greeting clients- Answer calls- Resulting appointments- Data entry of cliental information- Using conflict resolution skills- Setting up appointments with PC’s- Assisting clients with job search- Caseload combing- Morning meetings (heads up) for proposed daily outcome- Afternoon (heads down) for end of day outcomes- Document sharing through intranet



Dr Simon Dimmitt Rooms (Consultant Physician)

• Subiaco, Western Australia, Australia

• Administrative Clerk

  • Dec 2012 - Jan 2016

  - Running clinical sessions - Practice communication - Monitoring doctors personal mobile - Liaising with Doctor, regarding associated appointments - Generating and Receipting payments - Preparation for satellite clinics (Northam, Mandurah and Midland) - Packing triage equipment for testing - Organizing meetings between doctor, associates and medical reps - Proof reading doctors correspondence - Maintaining and updating patient records - Liaising with hospitals – Hospital admissions and discharge follow ups - Answering phones and general enquires - Banking - Filing - Preparation of patients prior to consultations: (ECG) - Echocardiograms testing (LFT) - Lung Function testing (ABI) - Arterial Brachial pressure index testing I am competent in the use of RX & Medical Director software. Learning any new software programs is welcomed. In this position the doctor’s clinic was based out of St. John of God Hospital Subiaco then moved to a smaller clinic in West Leederville early 2015, I prepared and travelled to satellite clinics in my position to Northam district hospital, Mandurah Medical clinic and Midland GP super clinic as the doctor’s all-rounder medical receptionist. Show less