Samantha Mancia
Senior Project Coordinator at ICANN- Claim this Profile
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English Native or bilingual proficiency
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Brazilian Portuguese Native or bilingual proficiency
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Spanish Professional working proficiency
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Italian Elementary proficiency
Topline Score
Bio
Credentials
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Smartsheet Product Certified User
SmartsheetMay, 2021- Nov, 2024
Experience
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ICANN
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United States
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Technology, Information and Internet
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300 - 400 Employee
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Senior Project Coordinator
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Jul 2023 - Present
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Project Coordinator
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Mar 2021 - Jul 2023
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Signature Travel Network
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United States
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Travel Arrangements
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1 - 100 Employee
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Sales and Marketing Coordinator
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Jun 2018 - Sep 2020
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Helloworld Travel Services USA, Inc.
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United States
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Travel Arrangements
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1 - 100 Employee
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Inside Sales Coordinator
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Jun 2017 - Jun 2018
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Reservations Agent
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Oct 2014 - Jun 2017
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EC Los Angeles
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Santa Monica, CA
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Homestay Coordinator
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Jul 2013 - Oct 2014
Host Family Recruitment by creating flyers and pamphlets and distributing them in targeted neighborhoods, participating in local events, taking out ads online, and developing referral program. Did home visits and signed up new host families. Reviewed and processed invoices. Processed and sent out host family payments. Developed a unique host family program to foster a sense of community among the hosts, increase host retention, and encourage referrals. Arranged open houses at the school. Created a monthly newsletter for hosts including spotlight on the host of the month, tips for hosting, academic information, and school activities calendars. Planned and threw host family events and held monthly raffles for host families. Generated a list of students to send out to host families, placed students in host families. Worked in close contact with host family vendors and our school admissions department in regards to host family bookings. Counseled students and resolved their host family issues, arranged host family moves including transportation. Gave weekly orientations on host family and culture shock for international students. Provided translation services for English to Portuguese/Spanish. Assisted with the student store. Took leadership role for our company-wide accommodations departments by participating in monthly focus calls with other US and Canadian schools. Created a fact sheet for Arabic speaking students to address common cultural and procedural problems that has become standard distribution for potential student seeking homestay. Arranged arrival and departure airport transfers for students. General Office work – answered phones, filing, faxes, copier, Microsoft office, outlook. Created excel spreadsheets and standard organizational practices for the role of Host Family Coordinator at a new school. Took new student bookings and assisted with enrollment and general front desk duties. Trained new staff and interns on general school policies and procedures. Show less
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Lassen Tours
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Torrance, CA
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Product Planner
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Dec 2012 - Jul 2013
In a multi-faceted role, I created budgets, customized itineraries, quotations, calculation sheets, invoices, sales and cost reconciliation, and negotiated with overseas vendors for group tours in the United States. Handled hotel contracting, guide services, admissions, group meals at restaurants, transportation, meeting arrangements, event coordinating and more for group tours. Answered phones, created filing systems, and emailed vendors throughout the day. Acted as a salesperson, customer service representative, coordinator, translator, and general liaison for the clients. Created PowerPoint presentations, excel spreadsheets, flyers, brochures, and our company Facebook page, as well as traveling throughout the USA and overseas to achieve high sales for the company, with specialty in Brazil and Latin America. Assisted with the Portuguese translation of the company website as well as developed entirely new tour products customized to the Brazilian market to be sold on the website. Show less
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Vak Traducoes
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Freelance
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Translator
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Feb 2010 - Dec 2012
Translated many texts from Brazilian Portuguese to English including: An atlas from the 1600’s when the Dutch settled in northeastern Brazil The catalogue for an exhibit at the Museum of Contemporary Art in Rio de Janeiro (MAC-Rio) “Belvedere”, an article on the exhibit by Andre Parente “Cinema-System”, an article on the exhibit by Ricardo Basbaum “Pallakch. Pallaksch.”, an article by Leila Danziger “The Place of Time”, an article on the exhibit by Malu Fatorelli The catalogue and annex for the Time-Matter exhibit at MAC-Rio Twelve chapters from the novel Brief Description of the Coast of Brazil and a Few More Places: The Guide Commissioned to Georg Marcgraf in 1643 by B. N. Teensma A biography on Anna Nery A self-help book about change and entrepreneurship A series of articles from the website Palma Louca The texts, speeches and catalogues for the 70th anniversary of the Pontificia Universidade Catolica- Rio de Janeiro “The World is a Stage”, an essay on a cinema exhibit 3mLC (Mostra Live Cinema 3) project descriptions, artist bios, and catalogue Project Trans article, description, bio and interviews with the artists “Experience as Duration”, an essay on Cosmococa Excerpts from the blog “God and the Devil in Serra” An essay on the African influence in art entitled “3 Bridges” A biography on Daniel Rangel An essay on the poem “The back of orange” The catalogue for the exhibit TabAmazonica Excerpts from the novel Brasilia Four articles on the Multiplicity project as well as a catalogue for the Oi Futuro Multiplicity Project exhibition A service contract between the International Women’s Health Coalition and Metara Visual Communication Ltd. An interview with a VJ An essay entitled “Laziness” An essay on and the catalogue for the exhibit Vestiges of Brazilianness A seminar for the Museum of Modern Art in Rio de Janeiro entitled “Third Half” A short story entitled “Ines isn’t dead” An essay entitled “The need to see and be seen” And more... Show less
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Childcare/Tutor
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Mar 2012 - Oct 2012
Provided childcare to a nine-year-old girl, planned and supervised daily schedules of activities, tutored in math and language, developed curriculum and tests for everyday math, spelling, handwriting, and reading practice, coached and supervised in piano practice, physical activities, cooking, field trips, and transportation to and from school
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English Tutor
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Jun 2012 - Aug 2012
Taught English to a Brazilian-native military veteran who needed to learn English in one month in order to qualify for a clinical trial at UCLA which could save him from his progressing blindness. Utilized lesson plans, recordings, homework, vocabulary, linguistic knowledge, pronunciation training, and conversational practice to teach English in a fast and effective manner.
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Education
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University of California, Santa Barbara
Bachelor's degree, Linguistics -
Santa Monica High School
High School Degree -
California State University, Northridge
Master's degree, Public Administration -
California State University, Northridge
Master's degree, Public Administration