Experience

International Baccalaureate

• Switzerland
• Education Administration Programs
• 700 & Above Employee

• Assistant to Global HR Director

  • Jun 2023 - Present

  Supporting the Global HR director and Global HR Leadership Team based worldwide.

• Executive Assistant to Chief Education Officer

  • Mar 2016 - Jun 2023

  During my time in this role I have supported three different Chief Officers and have adapted my ways of working to suit each's personality. Duties include:Complex diary management involving scheduling meetings across multiple time zones worldwide and re-organization at short notice. • Full mailbox management for Chief Officer- responding to queries where appropriate.• Create seamless travel itineraries for the Chief Education Officer involving complex multi destination travel across several continents. This includes but is not limited to organising flight itineraries, arrange for processing of visas, hotel reservations, transfers, providing local information• Plans and co-ordinates internal communication on behalf of the Chief Officer and Leadership Team. • Board level secretariat support for committees; including preparation of agendas, follow up on actions, coordinate submissions and circulation of papers, produce accurate minutes. • Responsible for the recruitment, management and development of the two staff members who provide support to the Chief Officer’s direct reports. • Drafting board and committee papers on behalf of the Chief Officer• Event organization including a small conference, meetings with internal and external stakeholders, dinners, staff parties. • Creation of complex presentations for use at external speaking engagements• Discreet screening of phone calls and proactively assist in dealing with any enquiry• Management of confidential information• Managing the production and monitoring of the Education Office budget • Support special projects and strategic initiatives as required.• Develop, implement, and manage Education Office processes as necessary with team members.• Improve processes and find efficiencies using new technology and encourage others to do the same.• Raise Purchase requisitions, process expenses, hold office procurement card. Show less

• Assessment Associate

  • Jan 2013 - Feb 2016

  • Complex diary management for three Senior members of staff • Organizing international travel for three Senior members of staff• Processing expense claims for three Senior members of staff• Acted as chair to a committee of staff volunteers to improve communications within the office• Managing own workload and prioritising tasks • Organising meetings in person and virtually. • Organising staff reward and thank you events • Organising office events such as an office opening ceremony and off site divisional meetings• Production of a biannual newsletter sent to examiners internationally • Maintain and update staff intranet pages• Order stationary for department• taking minutes distributing agendas and following up on actions for various assessment division meetings.• Maintaining the divisional risk log and gift register• Liaising with vendors and suppliers • Providing cover to reception staff • Organising dinners and events for Senior management Show less



British Gas

• Cardiff

• Performance Delivery Co-Ordinator/ Business Support Assistant

  • May 2010 - Dec 2012

  • Customer service • Dealing with enquiries • Resolving complaints • Supervising staff • Creating and maintaining spreadsheets • Producing reports • Analysing performance reports • Writing letters and emails • Ordering stationary • Organising meetings and recording decisions/actions • Booking meeting rooms • Scheduling performance reviews • Monitoring and approving annual leave requests • Customer service • Dealing with enquiries • Resolving complaints • Supervising staff • Creating and maintaining spreadsheets • Producing reports • Analysing performance reports • Writing letters and emails • Ordering stationary • Organising meetings and recording decisions/actions • Booking meeting rooms • Scheduling performance reviews • Monitoring and approving annual leave requests



OCR

• Cambridge, United Kingdom

• Administrative Assistant

  • Sep 2009 - Mar 2010

  • Data entry and processing • Creating and maintain spreadsheets • Liaising with various teams across the department • Communicating with stakeholders • Point of contact for curriculum queries • Supervising seasonal temporary staff • Data entry and processing • Creating and maintain spreadsheets • Liaising with various teams across the department • Communicating with stakeholders • Point of contact for curriculum queries • Supervising seasonal temporary staff