Samantha Ling

Quality Assurance Quality Control Manager at Sunzen Corporation Sdn Bhd
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Contact Information
Location
Selangor, Malaysia, MY
Languages
  • Malay Professional working proficiency
  • Chinese Professional working proficiency
  • English Professional working proficiency

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Experience

    • Malaysia
    • Biotechnology Research
    • 1 - 100 Employee
    • Quality Assurance Quality Control Manager
      • Jul 2019 - Present

      Team Leader for Quality Management System (ISO 22000), Team Leader for FAMI-QS, Goods Manufacturing Practise (GMP) and Competent person for Environmental Professional in Scheduled Waste Management (CePSWam). To conduct Internal training to ensure that ISO, GMP, Food Safety and quality awareness are implemented, understood and practiced by employees. Establish, implement and maintain document quality system, SOPs and instructions in accordance to current ISO and Good Manufacturing Practice (GMP) Standard. Follow up open issue such as hazard, policies, objective targets, audit results, feedback / complaints resolved within the time frame given, Ensure NC products are handled as per SOP and prompt related department to work on the root cause analysis (RCA), corrective action and preventive action (CAPA) taken with evident. Regularly review complaints and analyse data for process improvement in the quality system and evaluate all customer complaint, non-conformance materials or product, deficiencies noted about any batch and initiate problem solving with cooperation of relevant departments and take appropriate action accordingly. Conduct and prepare Internal Audit report, summaries, and management review. Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures. Managed the stability testing including scheduling, monitoring, developing priorities and ensure the products are tested as per their time point. Resolve quality related issues are resolved promptly and corrective actions are effective to prevent re-occurrence. Responsible for approval and release of the batch by reviewing on analytical / microbiology data (Hard / Soft copy) along with COA. Establish expiration date and shelf-life specifications on the basis of stability test or available stability data related to storage conditions Show less

    • Malaysia
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Quality Management System Executive
      • Aug 2018 - Dec 2018

      • Increase and implies awareness internally through aids of training and programs. • Ensure organization's Quality Management System all aspect comply with customer satisfaction, internal, ISO 9001, and regulatory/legal requirements. • Conduct inspection on manufacturing process, workflow and operations to comply with ISO standards and organization policy. • Schedule internal audit, preparation audit reports, monthly reports on working performance and operation progress. • Maintain all files such as quality documentation controls, amend and update SOP and investigation on Non-Conformance Report. • Handle and feedback customer complaints and carry out corrective actions. • Report to top management on performance status and needs of improvement. • Liaise with external assessment body - SIRIM on all matters related to external accreditation process. • Manage annual quality assurance budget for organization and submit to top management for approval. Show less

    • QC Executive
      • Dec 2015 - Jun 2018

      • Provide nutritional and handling product related enquirers. • Prepare health articles and supportive materials for internal and external. • Inspect product incoming and outgoing defects, packaging, cleanliness, storage requirements and inventory level. • Test and pack samples, carry out reports for internal and external customer. • Ensure product specification complies with related documents (COA, product specification and etc.) • Handling ISO 9001, 22000, HACCP, COA, GMP, Allergen Notes, Product Specification, Quotation and Sales Agreements. • Handle waste, disposal and emergency incidents. • Liaise with internal Auditor, external Auditor Officer on factory, warehouse and site. • Provide and suggest accurate product information, functions and prices to customer. • Gather complains and feedbacks for preventive actions and product development. • Support Sales person on quotation, update pricing, and monitor profitability. • Carry out Sales person, Weekly, Monthly, Quarterly Report, and Annual Reports. Show less

Education

  • UCSI University
    Bachelor’s Degree, Food Science and Nutrition
    2011 - 2014
  • INTI International University & Colleges
    Associate’s Degree, Cambridge A-Level
    2009 - 2010

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