Experience

Carson Tahoe Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Clinic Receptionist

  • Jun 2021 - Present

  • Accuracy and integrity of the patients registration/ demographic information during each patient encounter • Identifying and collecting copays and deductibles • Maintains patient accounts by obtaining, recording, and updating personal and financial information • Serves patients by greeting and helping them scheduling appointments, and maintaining records and accounts • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in… Show more • Accuracy and integrity of the patients registration/ demographic information during each patient encounter • Identifying and collecting copays and deductibles • Maintains patient accounts by obtaining, recording, and updating personal and financial information • Serves patients by greeting and helping them scheduling appointments, and maintaining records and accounts • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone • Maintains operations by following policies and procedures, reporting needed changes • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information • Maintains business office inventory and equipment by checking stock to determine inventory level Show less • Accuracy and integrity of the patients registration/ demographic information during each patient encounter • Identifying and collecting copays and deductibles • Maintains patient accounts by obtaining, recording, and updating personal and financial information • Serves patients by greeting and helping them scheduling appointments, and maintaining records and accounts • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in… Show more • Accuracy and integrity of the patients registration/ demographic information during each patient encounter • Identifying and collecting copays and deductibles • Maintains patient accounts by obtaining, recording, and updating personal and financial information • Serves patients by greeting and helping them scheduling appointments, and maintaining records and accounts • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone • Maintains operations by following policies and procedures, reporting needed changes • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information • Maintains business office inventory and equipment by checking stock to determine inventory level Show less



Sveningson Chiropractic

• Dana Point, California

• Receptionist & Chiropractic Assistant• Performing general office duties, i.e. phones, filing, specia

  • Apr 2016 - Dec 2016

  • Assist our patients in maximizing their insurance benefits • Assist the patient in understanding why the prescribed treatment is important to their health and well-being • Address patient concerns and answer their questions • Complete insurance benefit eligibility verification to determine allowable services in advance of scheduled appointment • Prepare and present estimates of patient’s financial responsibility • Manage daily department schedules to achieve optimum… Show more • Assist our patients in maximizing their insurance benefits • Assist the patient in understanding why the prescribed treatment is important to their health and well-being • Address patient concerns and answer their questions • Complete insurance benefit eligibility verification to determine allowable services in advance of scheduled appointment • Prepare and present estimates of patient’s financial responsibility • Manage daily department schedules to achieve optimum utilization, reduce wait time and decrease no shows • Respond to internal questions regarding patient accounts • Participate in team huddles • Other duties as assigned Show less • Assist our patients in maximizing their insurance benefits • Assist the patient in understanding why the prescribed treatment is important to their health and well-being • Address patient concerns and answer their questions • Complete insurance benefit eligibility verification to determine allowable services in advance of scheduled appointment • Prepare and present estimates of patient’s financial responsibility • Manage daily department schedules to achieve optimum… Show more • Assist our patients in maximizing their insurance benefits • Assist the patient in understanding why the prescribed treatment is important to their health and well-being • Address patient concerns and answer their questions • Complete insurance benefit eligibility verification to determine allowable services in advance of scheduled appointment • Prepare and present estimates of patient’s financial responsibility • Manage daily department schedules to achieve optimum utilization, reduce wait time and decrease no shows • Respond to internal questions regarding patient accounts • Participate in team huddles • Other duties as assigned Show less



Business Consulting Solutions

• Long Beach, CA

• Recruiter & Human Resource Manager

  • Apr 2013 - Dec 2013

  • Greet and assist visitors with routine matters. • Answer telephone, route calls, and take and relay messages. • Respond to requests for information. • Enter and retrieve information from an automated data system. • Maintain and update filing and/or records systems, mailing lists, and other specialized record keeping information. • Maintain and monitor office and/or specialized supplies and related equipment. • Review all work for accuracy and completeness. • Maintain… Show more • Greet and assist visitors with routine matters. • Answer telephone, route calls, and take and relay messages. • Respond to requests for information. • Enter and retrieve information from an automated data system. • Maintain and update filing and/or records systems, mailing lists, and other specialized record keeping information. • Maintain and monitor office and/or specialized supplies and related equipment. • Review all work for accuracy and completeness. • Maintain confidentiality of all information. • Photocopy, collate, and distribute reports and documents. • Sort and disseminate mail to appropriate staff and office. • Prepare correspondence and reports. • Operate a variety of office equipment, i.e. computer, fax, copier, folding machine, postage machine, etc. • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments Show less • Greet and assist visitors with routine matters. • Answer telephone, route calls, and take and relay messages. • Respond to requests for information. • Enter and retrieve information from an automated data system. • Maintain and update filing and/or records systems, mailing lists, and other specialized record keeping information. • Maintain and monitor office and/or specialized supplies and related equipment. • Review all work for accuracy and completeness. • Maintain… Show more • Greet and assist visitors with routine matters. • Answer telephone, route calls, and take and relay messages. • Respond to requests for information. • Enter and retrieve information from an automated data system. • Maintain and update filing and/or records systems, mailing lists, and other specialized record keeping information. • Maintain and monitor office and/or specialized supplies and related equipment. • Review all work for accuracy and completeness. • Maintain confidentiality of all information. • Photocopy, collate, and distribute reports and documents. • Sort and disseminate mail to appropriate staff and office. • Prepare correspondence and reports. • Operate a variety of office equipment, i.e. computer, fax, copier, folding machine, postage machine, etc. • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments Show less



SIG Property Management

• La Crescenta, California, United States

• Assistant Property Manager & Website Designer

  • Jun 2008 - Aug 2010

  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. • Addresses and promptly resolves questions, requests, and complaints from tenants. • Respond to emails, maintenance requests and other forms of inquiries/communication. • Manages records and files of current tenants. • Schedule approved vendors and follow up for completion of work. • Coordinate schedules for maintenance staff for occupied and vacant units •… Show more • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. • Addresses and promptly resolves questions, requests, and complaints from tenants. • Respond to emails, maintenance requests and other forms of inquiries/communication. • Manages records and files of current tenants. • Schedule approved vendors and follow up for completion of work. • Coordinate schedules for maintenance staff for occupied and vacant units • Process rent payments and inquiries about late payments. • Inspects property on a regular basis to assess condition of buildings, common grounds, and to ensure that empty units are ready for new tenants. • Assist with scheduling yearly inspections and assist in weekly and monthly inspections. • Reports any problems or issues to property manager. • Show vacancies when necessary. • Work collaboratively, but individually to grow the businesses of our clients & get results. • Manage requested website changes. • Communicate effectively with clients on their progress and any customer service-related questions involving their property. • Work efficiently, with high attention to detail, minimizing the occurrence of costly errors. • Bring creativity to further the business by suggesting more effective methods and internet marketing and social media strategies. Show less • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. • Addresses and promptly resolves questions, requests, and complaints from tenants. • Respond to emails, maintenance requests and other forms of inquiries/communication. • Manages records and files of current tenants. • Schedule approved vendors and follow up for completion of work. • Coordinate schedules for maintenance staff for occupied and vacant units •… Show more • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. • Addresses and promptly resolves questions, requests, and complaints from tenants. • Respond to emails, maintenance requests and other forms of inquiries/communication. • Manages records and files of current tenants. • Schedule approved vendors and follow up for completion of work. • Coordinate schedules for maintenance staff for occupied and vacant units • Process rent payments and inquiries about late payments. • Inspects property on a regular basis to assess condition of buildings, common grounds, and to ensure that empty units are ready for new tenants. • Assist with scheduling yearly inspections and assist in weekly and monthly inspections. • Reports any problems or issues to property manager. • Show vacancies when necessary. • Work collaboratively, but individually to grow the businesses of our clients & get results. • Manage requested website changes. • Communicate effectively with clients on their progress and any customer service-related questions involving their property. • Work efficiently, with high attention to detail, minimizing the occurrence of costly errors. • Bring creativity to further the business by suggesting more effective methods and internet marketing and social media strategies. Show less