Samantha Krauss
Customer Service Specialist at Genesis Logistics- Claim this Profile
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Bio
Experience
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Genesis Logistics
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United States
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Customer Service Specialist
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May 2021 - Present
• Coordinate with agents and clients to optimize delivery efficiencies and customer experience• Gather and record data through agents and carriers• Cross check quantities of content with agents and clients• Facilitate deliverables between agents and clients
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Warehouse Team Member
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Dec 2020 - May 2021
• Pick and pack customer quantities of freight to ship out of warehouse• Operate inventory management system to prioritize orders• Cross check quantities of content with shipping pick list and label for accuracy
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Dance Attitudes
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Marlboro, New Jersey, United States
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Dance Instructor
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Sep 2018 - May 2020
• Teach dance techniques and routines to children ages 6-11 • Assist dance teachers with skills & choreography for jazz, lyrical, ballet & hip-hop classes • Teach dance techniques and routines to children ages 6-11 • Assist dance teachers with skills & choreography for jazz, lyrical, ballet & hip-hop classes
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Frogbridge Day Camp
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Picnic Attendant
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May 2018 - Aug 2019
• Maintain safety for all corporate clients• Work at different stations to ensure enjoyment for all customers
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Assistant Counselor
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Jun 2017 - Aug 2019
• Responsible for the well-being and happiness of twenty 7-year-old girls for 8 weeks• Role model, good sportsmanship, and participate in activities
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Education
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University of Maryland - Robert H. Smith School of Business
Master of Science - MS, Logistics, Materials, and Supply Chain Management -
University of Maryland - Robert H. Smith School of Business
Bachelor of Science - BS, Marketing and Supply Chain Management -
Howell High School