Samantha Koch
Interim Event Manager at Conference and Camp Services-Appalachian State- Claim this Profile
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Bio
Experience
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Conference and Camp Services-Appalachian State
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United States
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1 - 100 Employee
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Interim Event Manager
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Feb 2023 - Present
-Nurturing relationships with clientele to ensure long-term partnerships -Organizing event logistics and finances for over 25 clients with groups of 10 to 100+people-Streamlining client communications by setting regular check-ins and internal deadlines
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Conference and Events Assistant/Intern
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May 2022 - Feb 2023
-Aided Event Coordinators by creating memorable experiences for clients-Used Microsoft and Excel to mail merge, create name tags, optimize labeling, and track timelines-Revamped yearly financial record keeping, and updated internal filing systems
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The Penny Path Cafe & Crepe Shop
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United States
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Restaurants
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1 - 100 Employee
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Shop Manager
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Apr 2021 - Aug 2022
- Created customer loyalty by cultivating a welcoming store environment - Ensured accuracy in orders and inventory - Arranged and facilitated staff and management training - Reported and tracked store sales in a timely manner for owners' review - Created customer loyalty by cultivating a welcoming store environment - Ensured accuracy in orders and inventory - Arranged and facilitated staff and management training - Reported and tracked store sales in a timely manner for owners' review
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Plemmons Student Union
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Facilities Services
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100 - 200 Employee
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Information Help Desk
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Aug 2019 - Jan 2022
-Booked and facilitated the renting of meeting rooms -Directed students to the appropriate offices and resources within the building -Assumed responsibility for any lost items and ensured a proper return to their owners
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Game Room Attendant
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Aug 2019 - Jan 2022
-Observe game room attendants to ensure safety and rules and adhere to the 25 guests-limit-Create a clean and friendly environment for players and guests as to have the best experience possible-Regulate the number of guests in the area and provide safety equipment to use
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Education
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Appalachian State University
Bachelor's degree, Hospitality and Tourism Management -
Walker College of Business at Appalachian State University
Bachelor of Science in Business Administration, Management