Experience

United Broker's Group

• United States
• Leasing Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • Jan 2020 - Present

• Realtor

  • Jan 2020 - Present



Self-employed

• Phoenix, Arizona Area

• Mom

  • Jan 2011 - Present



Life Time Inc.

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Spa Coordinator

  • Aug 2018 - Jan 2020



Virtual Biz Assistants

• Virtual Business Assistant

  • 2014 - Feb 2015



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Regional Internal Investigator

  • Feb 2009 - Oct 2010

   Conducts all Arizona district investigations in coordination with Human Resources.  Perform employee interviews within region including but not limited to; employee theft, general loss, human resource interviews, etc.  Coordinate or conduct major investigations, both internal and external, within region and assist any corporate investigations as needed.  Draft detailed written reports, documenting internal/external theft, fraud, or policy violations for the purposes of aiding in civil restitution or criminal prosecution.  Conduct covert camera installations within region.  Participate in shrinkage/loss control audits of stores within region and discuss findings with the Vice President of Human Resources/Asset Protection, Regional Vice President of Asset Protection, Operations, District Managers, and Store Managers.  Monitor company policies and procedures and make written recommendations as needed.  Coordinate with legal department/teams to maintain effective civil recovery and restitution program in all stores within region.  Coordinate, liaise with, and maintain a working relationship with local and federal law enforcment authorities to ensure that all cases are prosecuted.  Identified areas of internal loss for stores region and developed strategies for exploiting loss by direct or indirect means.  Developed awareness programs and training plans for Managers and associates of shrink related issues such as internal and external theft, employee error, and organized retail crime.  Train Loss Prevention personnel on loss prevention methodology, operations, techniques, local law enforcement liaison, retail investigations, interviewing and report writing skills in Arizona Region.



Phoenix Police Department

• Police Recruit

  • Sep 2008 - Jan 2009

  Trained in 440 hours of Arizona State Criminal Law I and II, Criminal Justice System, Constitutional Law, Ethics and Professionalism, Management and Supervision, Interpersonal Communications, Police and the Community, Communications Systems, Rules of Evidence, Victimology, Juvenile Law, Laws of Arrest, Crime Prevention, Cultural Awareness, Fire investigations, Mental Illness, Death Investigations, Hazardous Materials, Assaults, Auto Theft, Missing Persons, Trespassing, Burglary, Theft, Robbery, Civil Issues, Document Crimes, Bomb threats and disasters, Search and Seizure, Impaired Driving, Crowd and Riot control, Traffic Law, Courtroom Demeanor, Report Writing, Patrol Procedures, Crime Scene management, Defensive Tactics Training and Weapons training and tactics.



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Loss Prevention Supervisor

  • Sep 2005 - Sep 2008

   Determined all areas of internal and external loss and exploited loss by direct or indirect interdiction.  Conducted surveillance using both video (Intellex Systems) and undercover sales floor observation measures to monitor suspicious behavior and protect company assets  Promoted learning environment by maintaining store shrink awareness programs, audits,training Managers and associates of shrink related issues such as internal and external theft, employee error, and organized retail crime.  Collaborated with District management teams and departmental associates to develop strategies that would positively impact store operations and eliminate inventory shrink  Selected to train Loss Prevention personnel on loss prevention methodology, operations, techniques, local law enforcement liaison, retail investigations, interviewing and report writing skills across the Southwest Region.



Robinsons-May

• Retail
• 1 - 100 Employee

• Loss Prevention Agent

  • Mar 2004 - Sep 2005

   Detected shoplifting in progress daily; obtained elements necessary to prove the crime and ensured that apprehensions were made safely and professionally  Consistently finished within the top ten of highest producing shoplift agents in the district; finished within top two agents in the store ten of last eleven months  Utilized both closed-circuit television (C.C.T.V.) and undercover sales floor observation measures to monitor suspicious behavior and protect company assets  Maintained and promoted store shrink awareness programs aimed at informing associates of shrink related issues such as internal and external theft, cashier error  Partnered with store management team and departmental associates to improve store operations and eliminate inventory shrink and unsafe conditions  Effectively conducted physical security and merchandise protection audits daily



Macy's

• United States
• Retail
• 700 & Above Employee

• Sales Associate- Origins Skin Care

  • Oct 2003 - Mar 2004

   Met and exceeded sales and credit goals in every month while employed  Maintained department in excellent condition at all times  Provided superior customer service to valued Macy’s customers  Partnered with in-store Loss Prevention team to prevent shrink in my department  Informed Loss Prevention with tips that lead to the apprehension of three dishonest employees and approximately 14 shoplifters  Met and exceeded sales and credit goals in every month while employed  Maintained department in excellent condition at all times  Provided superior customer service to valued Macy’s customers  Partnered with in-store Loss Prevention team to prevent shrink in my department  Informed Loss Prevention with tips that lead to the apprehension of three dishonest employees and approximately 14 shoplifters



Sears

• United States
• Retail
• 700 & Above Employee

• Sales Associate- Footwear Department

  • Oct 2000 - Sep 2003

   Consistently met or exceeded sales and credit goals  Achieved customer service “Gold Cup” Award by scoring 100% on a secret shop  Provided superior customer service to valued Sears’ customers  Partnered with in-store Loss Prevention team to prevent shrink in my department  Informed Loss Prevention with tips that lead to the apprehension of two dishonest employees and approximately 25 shoplifters  Consistently met or exceeded sales and credit goals  Achieved customer service “Gold Cup” Award by scoring 100% on a secret shop  Provided superior customer service to valued Sears’ customers  Partnered with in-store Loss Prevention team to prevent shrink in my department  Informed Loss Prevention with tips that lead to the apprehension of two dishonest employees and approximately 25 shoplifters