Experience

PALMYRA-MACEDON CENTRAL SCHOOL DISTRICT
• United States
• 1 - 100 Employee
• Senior Clerk Typist

  • Apr 2019 - Present


Northwestern Mutual

• United States
• Financial Services
• 700 & Above Employee

• Recruiting Coordinator

  • Feb 2019 - Apr 2019

  Temporary Position-Provides support to the leadership team to facilitate the recruitment and selection process of new financial representatives. Responsible for keeping track of candidates throughout the lengthy hiring process- including constant communication, keeping track of confidential onboarding documents, scheduling interviews, updating candidate database and setting applicants up for contracting and licensing. Requires a high degree of organization, attention to detail and ability to communicate/listen effectively with a wide range of individuals. Able to multi-task by maintaining recruitment materials and kits, helping coordinate community/campus career fair, preparing reports and mine resumes from recruiting job boards. Show less



Mercy Flight Central

• United States
• Medical Practices
• 1 - 100 Employee

• Operations Administrative Assistant

  • Nov 2018 - Feb 2019

  Temporary Position-Perform a wide range of administrative and office support activities for Program Director and supervisors to facilitate the efficient operation of the organization. Prepare management level reporting & spreadsheets of flight activity weekly/monthly. Manage Certification compliance & monthly weigh-in policy checks for flight crew members. Maintain Healthcare Compliance education records for employees and assist with new hire process- scheduling, paperwork, orientation, follow ups & tracking. Responsible for monitoring & ordering medical supplies and tracking medical equipment. Assist with reviewing & updating policy procedures for the company and helping create & update shift scheduling for employees. Required to book, set up video conference, attend and take minutes for company/department meetings. Show less



Greece Central School District

• Primary and Secondary Education
• 700 & Above Employee

• Office Clerk II

  • Feb 2017 - Nov 2018

  Responsible for processing student enrollment, transfers and withdraws within a district of 17 schools and over 10,000 students. In charge of registration for all incoming Universal Pre-K/Kindergarten students for all 12 elementary and daycare center buildings within the district. Conduct registration appointments, while reviewing and verifying all information is correct – residency, medical records, birth certificates, transcripts. Maintain student records by making sure that they are up to date and accurate, making changes when necessary. Understand and strictly adhere to district policies and procedures, ensuring personal and academic student files are kept secure. Perform all other office clerical tasks – creating and maintain spreadsheets, reports, schedule appointments, etc. Very well versed in Infinite Campus computer software. Attended the Infinite Campus Conference NYC in 2018. Show less



Rochester Regional Health System

• United States
• Medical Practices
• 1 - 100 Employee

• Unit Secretary

  • Feb 2013 - Sep 2017

  Provide assistance to the nursing staff by helping them maintain effective and efficient operations on our unit. I handle many clerical duties as answering telephones/call lights, taking messages, making copies and typing/printing documents. I'm in charge of preparing and maintaining patient's records when I admit/discharge them. I verify accuracy and completeness of the patient's charts and make sure they have been scanned into the Care Connect database in a timely manner. I also enter blood pressure rates into the database and transport blood to lab/patients to discharge area when needed. •In charge of reviewing/filling out state official documents for the patient's chart, while keeping everything confidential under HIPPA standards. •Monitor Hugs Infant Security System and contacting security when a problem arises. •Accurately updates provider/operation schedules for the following day. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Customer Service Rep/Switchboard Operator

  • Nov 2015 - Apr 2016

  Temporary Position-Overnight Switchboard Operator & Strategic Accounts Technical Support As a customer service representative, I am responsible for all incoming tier 1 technical support calls on the overnight shift. I also serve as the overnight switchboard operator, in charge of ensuring that all calls are answered and directed as required (both in the U.S. and in other countries). As the only person in the call center after midnight, I am also entrusted with a great deal of responsibility and am required to complete closure and security procedures nightly. Show less



Highland Hospital of Rochester NY

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Medical Secretary III/Patient Regustration Associate

  • May 2015 - Nov 2015

  Temporary Position-Pre-Admission Testing Unit/Same Day Surgery Provide excellent service to patients by effectively getting them through the registration process for prescreening and or surgery in a timely matter. I must accurately fill in demographics, verify insurance and make sure mandatory paperwork is completed. I also make the patients/families feel comfortable/at ease during a tough situation by keeping them informed and answering any questions to the best of my ability. I handle the preparation of the patient’s charts and make sure they are accurate and finished before arrival. I am in charge of scheduling patient’s pre-screening appointments and give out surgery times with detailed instructions over the telephone while answering/transferring calls from the switchboard to appropriate locations. • Utilized two computer programs (HBOC and E-Record) to ensure the best possible experience for the patient. • Three months off of training and had no error issues in registration process. • Mentioned in a patient’s hospital stay survey as being “very friendly & professional”. Show less



University of Rochester Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Ambulatory Patient Representative II

  • May 2012 - Jan 2013

  Provided the best possible service through data entry, maintaining patient flow, scheduling appointments and answering phone calls within a high volume office. Committed to resolving patient concerns by implementing quick decision making skills and effective communication. •Completed over 6,000 registrations with a 98.2% registration accuracy level; exceeded office expectation of 95% •Utilized two computer programs (Flowcast and E-Record) to ensure the best possible experience for the patient. Show less



JCPenney

• United States
• Retail
• 700 & Above Employee

• Sales Associate-Children's Department

  • Jul 2011 - May 2012

  Provided world-class costumer service through answering telephone calls, managing accounts, cashiering and assisting customers with all shopping needs. •Assist in training new hires and associates. •Insure proper set-up, placement and accountability of inventory. •Received multiple JCP Customer Service Rewards. Provided world-class costumer service through answering telephone calls, managing accounts, cashiering and assisting customers with all shopping needs. •Assist in training new hires and associates. •Insure proper set-up, placement and accountability of inventory. •Received multiple JCP Customer Service Rewards.



YMCA

• 700 & Above Employee

• Teacher’s Aide/Camp Counselor

  • Sep 2006 - Nov 2007

  Helped create a safe and fun learning environment for 20-30 children, ages 4-12 after school and during the summer. Supervised students during lunch, gym time, at the pool, outside and on field trips. Created age-appropriate weekly themed lessons. Assisted students with their homework and provided extra help to students that had learning challenges. Maintained attendance and billing records. Helped create a safe and fun learning environment for 20-30 children, ages 4-12 after school and during the summer. Supervised students during lunch, gym time, at the pool, outside and on field trips. Created age-appropriate weekly themed lessons. Assisted students with their homework and provided extra help to students that had learning challenges. Maintained attendance and billing records.