Experience

TRANSITIONAL SERVICES OF NEW YORK FOR LONG ISLAND INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Case Manager

  • Dec 2019 - Present

  • Provide rehabilitation services including but not limited to; Medication Management and Training, Rehabilitation Counseling, Skill Development Services, Socialization, Community Integration. • Responsible for implementation of Medication Policies and Procedures. • Responsible for reporting, maintaining, reviewing, and regularly updating ongoing records according to Documentation Guidelines and for compliance with OMH and Medicaid regulations and Agency Policies and Procedures. • Responsible for behavioral interventions/crisis management involving immediate attention in order to ensure the safety of residents and staff and provide feedback concerning acceptable/unacceptable behavior.



SUFFOLK COUNTY SHERIFF'S DEPARTMENT

• United States
• Law Enforcement
• 1 - 100 Employee

• Social Work Intern: Family Reunification Program

  • Sep 2020 - Jun 2021

  • Facilitate meetings and visits with incarcerated individuals and their families in order to assess any services needed to assist with the re-entry process. • Utilize a strength-based or solution focused approach to engage and support families focusing on reunification transition and strengthening the parent-child bond. • Facilitate meetings and visits with incarcerated individuals and their families in order to assess any services needed to assist with the re-entry process. • Utilize a strength-based or solution focused approach to engage and support families focusing on reunification transition and strengthening the parent-child bond.



Pep Boys

• Vehicle Repair and Maintenance
• 700 & Above Employee

• Assistant Service Manager

  • Apr 2019 - Dec 2019

  • Provide management with daily work productivity. • Maintain a set standard of Hours per Repair Order and Customer Service Index. • Assist in various aspects of customer care, work order and register assistance, facility management, and merchandising activities. Ensure that service equipment is in proper working order and housekeeping standards are followed. • Ensure daily monetary goals are met and communicated to upper management throughout the day. • Provide management with daily work productivity. • Maintain a set standard of Hours per Repair Order and Customer Service Index. • Assist in various aspects of customer care, work order and register assistance, facility management, and merchandising activities. Ensure that service equipment is in proper working order and housekeeping standards are followed. • Ensure daily monetary goals are met and communicated to upper management throughout the day.



GROBEN'S AUTO BODY, INC.

• Front Desk Receptionist

  • Jan 2018 - Mar 2019

  • Coordinate with customers and insurance adjusters while developing business to maintain sales.• Ensure optimal levels of customer satisfaction. • Evaluate completion of vehicles and activity keep customers updated.• Guarantee that payment from insurance agencies is collected in a timely manner prior to completion of repairs.

• Parts Manager

  • Dec 2016 - Jan 2018

  • Maintained consistent inventory of auto parts and products necessary to repair vehicles.• Monthly reconciliation of returned parts and credits due from vendors.• Evaluate supply needs on a monthly and quarterly basis to ensure maximized efficiency and discount opportunities.



Pep Boys

• Vehicle Repair and Maintenance
• 700 & Above Employee

• Automotive Service Writer/Parts Manager

  • Sep 2013 - Dec 2016

  • Manage the daily flow of customers and vehicles through the Service Department. • Follow up progress of each repair order during the day; updating customers regarding changes in the estimate or time promised. • Prospect and sell maintenance and repair services. • Manage inventory to ensure parts availability while minimizing inventory cost. • Assist customers in purchasing decisions that meet their needs. • Manage the daily flow of customers and vehicles through the Service Department. • Follow up progress of each repair order during the day; updating customers regarding changes in the estimate or time promised. • Prospect and sell maintenance and repair services. • Manage inventory to ensure parts availability while minimizing inventory cost. • Assist customers in purchasing decisions that meet their needs.