Experience

Jamesway

• Canada
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Marketing Manger

  • Oct 2022 - Present

  - Manage and coordinate domestic and international tradeshows, seminars, memberships and sponsorships - Maintain marketing budget events in the Marketing Events Calendar - Communicate and manage the events, including tradeshows, seminars and other special events as appropriate to internal and sales staff - Maintain actual expenditures against budget, regularly reporting status to VP of Sales & Marketing - Manage applications and deadlines for tradeshow booth space applications, utilities, hotel bookings and/or event resources - Development of sales training programs for Jamesway staff and agent/distributors - Organize and host internal sales and/or marketing meetings, customer visits - Develop presentations, agenda and collateral for internal meetings, external meetings, customers visits and industry relevant presentations - Draft, edit and issue press releases, web content, social media messaging and other communications as required - Manage applications and deadlines for tradeshow booth space applications, utilities, hotel bookings and/or event resources (seminar and/or promotional materials, catering, exhibit badges and other supplies) required for all events planned in the Marketing Budget, and coordinate with local Jamesway resources as necessary for execution Show less



SalesEvolve Solutions Inc.

• Canada
• Business Consulting and Services
• 1 - 100 Employee

• Marketing and LinkedIn Specialist

  • Mar 2021 - Oct 2022

  • Recommend, create, and/or facilitated the production of brochures and selling tools to facilitate growth • Manage and monitor content on LinkedIn, Facebook, Twitter, and other social media platforms • Enforce brand standards for SalesEvolve Solutions Inc • Update content on the company’s WordPress website • Develop messaging, cadence structure and maintain regular contact with clients • Develop communication plans to market SalesEvolve’s offerings that are consistent with the company’s message and brand • Monitor Google Analytics, social media analytics and Google AdWords • Recommend, create and/or facilitate the development of client’s value proposition • Facilitate and/or participate in client onboarding meetings • Create and manage SalesEvolve Solutions Inc. yearly marketing strategy • Regularly communicate with customers regarding ongoing projects Show less



GREENMANTRA Technologies

• Canada
• Chemical Manufacturing
• 1 - 100 Employee

• Sales & Marketing Coordinator

  • May 2015 - Nov 2020

  Develop and execute the annual marketing communications plans which would includes following elements: - Develop and manage marketing communications budgets. Ensure all projects are completed on time and within budget. - Develop project plans and work with external contacts as needed (advertising companies, local community contacts) to complete marketing projects - Recommend, create and/or facilitate brochures, videos and selling tools that validate customer value propositions and facilitate growth in targeted markets and applications - Manage and monitor content on LinkedIn, Facebook, Twitter and other social media sites to grow company and brand awareness and to ensure positive and consistent messaging - Identify opportunities to highlight specific events and to promote GreenMantra through media outlets. Prepare press releases as appropriate. Serve as the primary interface with media outlets. - Recommend, create and/or facilitate advertising campaigns as appropriate for each strategic market - Coordinate trade shows, level of participation and the support / brochures / giveaways required for each show. Register for conferences and book travel as needed - Coordinate the production of branded items such as stationery, marketing materials and merchandise - Update / upgrade content and features on the GreenMantra website to improve our brand image. - Create and enforce brand standards across the organization and with external parties, ensuring consistent use of and adherence to the standards - Develop and maintain company profiles on investors, collaborators and/or competitors with relevant corporate information and/or product and market trends Show less



SVN Rock Advisors Inc., Brokerage

• Canada
• Real Estate
• 1 - 100 Employee

• Marketing Coordinator

  • May 2014 - May 2015

  - Implemented Public Relations campaigns working with external contacts (public relation companies and local community contacts) to complete marketing objectives. - created and/or facilitated the development of marketing brochures, videos and selling tools to promote commercial development opportunities. - Managed and coordinated content through Constant Contact to grow company's overall awareness as a commercial realtor and developed brand awareness and to ensure positive and consistent messaging among commercial developers and buyers. - Recommended, createdand/or facilitate direct mail advertising campaigns. - Created and enforced brand standards across the organization and with external parties, ensuring consistent messaging as set by Rock Advisors (SVN). Show less



K/W Diving Club

• Waterloo, Ontario

• Tier II Team Communications Coordinator - VOLUNTEER

  • Jan 2013 - Apr 2014

  Manage all written communications with team parents. Coordinate home and away dive meets including registrations, accommodations and travel schedules. Update and maintain all social media content related to team results and accomplishments. Manage club registrations on website using euregister.com; Organize and promote team building events for divers and parents while attending away meets. Key Accomplishments: -Online management of dive meet registrations -Social Media management skills Show less



Tri-Media Marketing

• Marketing Coordinator

  • Apr 2002 - Jul 2003

  Arranged and prepared agendas for client meetings for company leaders. Provided proof reading and copy editing when needed for creative department. Prepared and proofed PowerPoint presentations for client meetings. Printed, collated, stapled and prepared documents for client meetings. Key Accomplishments: -Prepared and participated in sales calls with the President and CEO. -Directly managed a number of small public relations accounts. Arranged and prepared agendas for client meetings for company leaders. Provided proof reading and copy editing when needed for creative department. Prepared and proofed PowerPoint presentations for client meetings. Printed, collated, stapled and prepared documents for client meetings. Key Accomplishments: -Prepared and participated in sales calls with the President and CEO. -Directly managed a number of small public relations accounts.



Dimplex North America Limited

• Cambridge, Ontario

• Marketing Coordinator

  • Feb 2001 - Feb 2002

  Remotely set up trade shows for Sales Representatives across North America. Purchased space, ordered electrical and hired company to set up and tear down booth. Managed and maintained company trade show marketing collateral. Supported Sales Managers & Directors by distributing requested promotional products and samples. Entered data into ERP system related to new and promotional products. Managed and distributed sales literature. Key Accomplishments: -Quickly and efficiently transitioned from SAP to PdMain. -Managed all Sales literature for all electric fireplace products for all Sales Reps in both Canada and the U.S -Expedited delivery of a new prototype fireplace from British Columbia, Canada to key Trade show in Chicago, IL using expedited services and proper Tariff codes. Show less



Fantom Technologies Inc

• Toronto, Ontario

• Marketing Assistant

  • Sep 2000 - Feb 2001

  Supported the marketing of new vacuum products including color selection, owner’s manual development and proof reading. Maintained Gantt chart for marketing activities related to new product development. Key Accomplishments: -Became the key liaison between Marketing and Engineering for new product development. Supported the marketing of new vacuum products including color selection, owner’s manual development and proof reading. Maintained Gantt chart for marketing activities related to new product development. Key Accomplishments: -Became the key liaison between Marketing and Engineering for new product development.



Fantom Technologies Inc.

• Manager, Customer Service

  • Sep 1999 - Sep 2000

  Managed all aspects of a 30 seat Call Center. Extracted data from SAP to prepare reports related to Call Volumes and Call times. Scheduled 30 full-time and 10 part-time staff to provide customer service in 2 shifts, 5 days per week. Performed individual evaluations on employees based on their performance in the Call Centre. Extracted data from SAP for the Dealer Service Manager on Manufacturer defects and incidents of vacuums sent to service centers for repairs. Prevented irate callers from getting through to the President of the Company.Key Accomplishments:-Performed monthly performance reviews on employees.-Created weekly schedules in Excel.-Extracted data from SAP to prepare monthly performance reports for the Executive -Attended monthly, cross-functional meetings with department heads to provide Customer Service updates. Show less

• Supervisor Customer Service

  • Sep 1998 - Sep 1999

  Coached CSR’s on how to keep calls within their call time limit. Handled irate callers and prevented them from being referred to the manager. Assisted the Manager in key day to day responsibilities, i.e. preparing reports from SAP, drafting and proof reading letters to customers regarding replacement parts and/or replacement vacuum cleaners.Key Accomplishments:-Delivered reports to Engineering and Dealer Service regarding potential Manufactures Defects.-Supported dedicated “Go Teams” in new innovative product development.-Helped prepare reports from SAP for Manager to present to Executive.-Developed and maintained internal Customer Service website Show less

• Customer Service Representative

  • Jul 1997 - Sep 1998

  Provided Customer Service to consumers across North America. Applied my new found skills from the Continuing Education Program – Call Center Program in a courteous and Professional manner by answering the phones at the call centre with a smile on my face!Key Accomplishments:-After 3 months, promoted from part-time to full-time. -Promoted to Supervisor after 6 months, coaching my team of 6 on how to maintain a positive attitude while customers were angry.