Samantha Geraci

Customer Service Representative at Pella Windows and Doors
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Bio

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Experience

    • Construction
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 2019 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Cash Wrap Specialist, Merch Flow, and Sales Associate
      • Apr 2012 - Present

      Responsible for other sales associates that are on the registers, assisting in any issues that happen behind the registers. Assigning tasks to other associates, checking up on them, and then reporting back to my managers. Greeting customers and helping to maintain the appearance of the store, along with helping customers check out. Merchandising trained so I can process shipment, organize, censor, and fill the floor. Responsible for other sales associates that are on the registers, assisting in any issues that happen behind the registers. Assigning tasks to other associates, checking up on them, and then reporting back to my managers. Greeting customers and helping to maintain the appearance of the store, along with helping customers check out. Merchandising trained so I can process shipment, organize, censor, and fill the floor.

    • United States
    • Retail
    • 500 - 600 Employee
    • Customer Service Associate
      • Sep 2017 - Jul 2019

      Greet and assist customers with their needs. Handle custom print orders, as well as writing up custom quotes. Receive, process, and put away all shipment items. Give customers a great check out experience at the cash wrap counter. Teach a child and or adult crafting class when assigned. Greet and assist customers with their needs. Handle custom print orders, as well as writing up custom quotes. Receive, process, and put away all shipment items. Give customers a great check out experience at the cash wrap counter. Teach a child and or adult crafting class when assigned.

    • United States
    • Retail
    • 500 - 600 Employee
    • Sales Associate
      • 2015 - 2016

      Assisting the customers in their craft needs, as well as demonstrating the craft to them. Helping the customer cash out at the registers, process shipment, and put new items on the floor. I would also assist in some workshops by helping to set up and clean up, and by helping the workshop customers make their crafts. Assisting the customers in their craft needs, as well as demonstrating the craft to them. Helping the customer cash out at the registers, process shipment, and put new items on the floor. I would also assist in some workshops by helping to set up and clean up, and by helping the workshop customers make their crafts.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Cashier and Food Prep
      • 2013 - 2014

      I was responsible for answering phones, greeting customers at the register and handling the transactions. I helped the efficiency of our team by prepping stations and preparing salads when needed. I was responsible for answering phones, greeting customers at the register and handling the transactions. I helped the efficiency of our team by prepping stations and preparing salads when needed.

    • United States
    • Retail
    • 700 & Above Employee
    • Seasonal Sales Associate
      • 2013 - 2014

      Responsible for greeting customers, helping them to acquire what they came into the store for. Giving excellent customer service at the checkout. Performing the duties of stocking the shelves and putting shipment away. Responsible for greeting customers, helping them to acquire what they came into the store for. Giving excellent customer service at the checkout. Performing the duties of stocking the shelves and putting shipment away.

    • Server and Food Prep
      • 2010 - 2012

      I provided daily meals to the residents of the community along with cleaning and resetting the dinning rooms. Assisted with the prepping of food for breakfast, lunch, and dinner. I provided daily meals to the residents of the community along with cleaning and resetting the dinning rooms. Assisted with the prepping of food for breakfast, lunch, and dinner.

Education

  • Oakland Community College
    Associate's degree, Business Management
    2015 - 2017
  • Oakland Community College
    Associate's degree, General Studies
    2011 - 2014
  • Lake Orion High School
    Diploma, General
    2007 - 2011

Community

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