Experience

The War Horse News

• United States
• Online Media
• 1 - 100 Employee

• Director Of Operations

  • Jan 2020 - Present

• Operations Manager

  • Aug 2018 - Jan 2020



Dowling Real Estate LLC

• Sales and Client Relationship Manager

  • Mar 2013 - Feb 2020

  • Handled sales, billing, and collections for both short and long-term luxury rentals • Provided 175% revenue increase in first year of management through direct booking sales • Developed online marketing strategy and presence for real estate asset • Provided timely and professional customer service for potential and current guests resulting in overwhelmingly positive feedback



IDS International

• United States
• Defense & Space
• 100 - 200 Employee

• Operations Associate

  • Aug 2012 - Jan 2014

  Arlington, VA • Conducted site visits to assess customer satisfaction and audited logistical processes for six major military Combined Training Centers (CTCs) • Served as program manager for US State Department Foreign Service Institute contract • Developed and implemented monitoring system to streamline rotation tracking and personnel management at home office • Researched, prepared, and delivered monthly client summary reports to executives and high-level government customers • Conducted… Show more • Conducted site visits to assess customer satisfaction and audited logistical processes for six major military Combined Training Centers (CTCs) • Served as program manager for US State Department Foreign Service Institute contract • Developed and implemented monitoring system to streamline rotation tracking and personnel management at home office • Researched, prepared, and delivered monthly client summary reports to executives and high-level government customers • Conducted analysis to find and capture cost-savings in travel budgets through negotiation and redundancy reduction • Provided 24/7 support for more than 150 company consultants Show less



Cleary Gottlieb Steen & Hamilton LLP

• United States
• Law Practice
• 700 & Above Employee

• Legal Assistant

  • Jul 2011 - Aug 2012

  Washington D.C. Metro Area • Orchestrated complex personal and professional calendars • Maintained detailed records of correspondence and filings • Produced, proofed, and edited legal documents • Researched technical processes and drafted briefings for case preparation



US Department of Homeland Security

• International Trade and Development
• 1 - 100 Employee

• Office of Public Affairs Intern

  • Sep 2010 - Jul 2011

  Washington D.C. Metro Area • Concisely summarized and compiled topical background guides for briefing • Acted as liaison for media outlets and inquiring journalists • Crafted messaging for the Blue Campaign Against Human Trafficking • Composed press releases and speech readouts for headquarters and components • Analyzed social media content and developed archival system for relevant data



United States House of Representatives

• United States
• Government Administration
• 1 - 100 Employee

• Intern for PA-18 Congressional Office

  • Aug 2010 - Oct 2010

  Washington D.C. Metro Area • Corresponded with constituents regarding issue concerns • Served as office representative at hearings and panels on a wide range of policy topics • Drafted issue specific briefs for both the Congressman and staff



National Council of State Housing Agencies

• United States
• Housing and Community Development
• 1 - 100 Employee

• Legislative and Policy Intern

  • Mar 2010 - Jun 2010

  Washington D.C. Metro Area • Communicated with national members and donors • Made logistical preparations for annual national conferences • Developed and edited content for national publications