Samantha Fowler
Senior Manager DES WA at Maxima Group- Claim this Profile
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Bio
Louise Mascall
Honest, hardworking, innovative and creative. If you want someone done go to Sam! Key driver in pushing performance. Well respected by peers.
Nichola Ware
Few people have the opportunity to report to a manager who is also a coach and mentor—but I do working with Samantha Fowler (also known as Sam/Sammy) for over 3 years. 😊 Sam joined Maxima as a Business Development Consultant assisting people to find meaningful employment. I was particularly impressed by Sam’s ability to handle even the toughest customer effortlessly. Sam’s ability to juggle multiple projects was unlike any I’ve seen before. So, it was no surprise that Sam secured aa manager role within Maxima… Sam has made a dramatic difference in the productivity level of our team across all our sites (6), along with ensuring the team look after themselves with creative team moral building ideas. ‘Ridiculously efficient’ is what comes to mind when I think of Sam and comes with my heartfelt recommendation and would be a true asset for any role. Just don’t ask Sam to make a cheesecake! :-P
Louise Mascall
Honest, hardworking, innovative and creative. If you want someone done go to Sam! Key driver in pushing performance. Well respected by peers.
Nichola Ware
Few people have the opportunity to report to a manager who is also a coach and mentor—but I do working with Samantha Fowler (also known as Sam/Sammy) for over 3 years. 😊 Sam joined Maxima as a Business Development Consultant assisting people to find meaningful employment. I was particularly impressed by Sam’s ability to handle even the toughest customer effortlessly. Sam’s ability to juggle multiple projects was unlike any I’ve seen before. So, it was no surprise that Sam secured aa manager role within Maxima… Sam has made a dramatic difference in the productivity level of our team across all our sites (6), along with ensuring the team look after themselves with creative team moral building ideas. ‘Ridiculously efficient’ is what comes to mind when I think of Sam and comes with my heartfelt recommendation and would be a true asset for any role. Just don’t ask Sam to make a cheesecake! :-P
Louise Mascall
Honest, hardworking, innovative and creative. If you want someone done go to Sam! Key driver in pushing performance. Well respected by peers.
Nichola Ware
Few people have the opportunity to report to a manager who is also a coach and mentor—but I do working with Samantha Fowler (also known as Sam/Sammy) for over 3 years. 😊 Sam joined Maxima as a Business Development Consultant assisting people to find meaningful employment. I was particularly impressed by Sam’s ability to handle even the toughest customer effortlessly. Sam’s ability to juggle multiple projects was unlike any I’ve seen before. So, it was no surprise that Sam secured aa manager role within Maxima… Sam has made a dramatic difference in the productivity level of our team across all our sites (6), along with ensuring the team look after themselves with creative team moral building ideas. ‘Ridiculously efficient’ is what comes to mind when I think of Sam and comes with my heartfelt recommendation and would be a true asset for any role. Just don’t ask Sam to make a cheesecake! :-P
Louise Mascall
Honest, hardworking, innovative and creative. If you want someone done go to Sam! Key driver in pushing performance. Well respected by peers.
Nichola Ware
Few people have the opportunity to report to a manager who is also a coach and mentor—but I do working with Samantha Fowler (also known as Sam/Sammy) for over 3 years. 😊 Sam joined Maxima as a Business Development Consultant assisting people to find meaningful employment. I was particularly impressed by Sam’s ability to handle even the toughest customer effortlessly. Sam’s ability to juggle multiple projects was unlike any I’ve seen before. So, it was no surprise that Sam secured aa manager role within Maxima… Sam has made a dramatic difference in the productivity level of our team across all our sites (6), along with ensuring the team look after themselves with creative team moral building ideas. ‘Ridiculously efficient’ is what comes to mind when I think of Sam and comes with my heartfelt recommendation and would be a true asset for any role. Just don’t ask Sam to make a cheesecake! :-P
Credentials
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Corporate Sponsored Membership to Institute for Office Professionals Australia
Institute for Office Professionals Australia
Experience
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Maxima Group
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Staffing and Recruiting
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300 - 400 Employee
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Senior Manager DES WA
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Mar 2022 - Present
• Providing guidance, mentoring and support to Site Managers across WA locations• Responding to requests for information from the Senior Executive team; reporting on performance, customer engagement strategies and implementing improvement plans with the support of local Managers• Ensuring staff are progressing DES customers towards and into employment whilst maintaining contractual compliance requirements for the services delivered• Responding to requests for support from Site Managers and reviewing current customer engagement strategies against the requirements of the DES Contract• Managing state budgets, including processing requests for additional funding where appropriate• Conducting performance assessments; implementing training, coaching and mentoring for staff• Maintaining internal and external relationships; operating with integrity and professionalism Show less
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Site Manager
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Jan 2021 - Present
• Managing the day-to-day operations of the site; leading the team to achieve outcomes and KPI’s• Ensuring staff are progressing jobseekers towards and into employment in line with organisational and contractual needs• Maintaining compliance with contractual requirements for the services delivered including quality and timeliness, conducting regular quality audits and developing performance reports• Managing the site budget and day to day HR functions for the site including staff attendance, leave and overall morale• Conducting performance assessments and training, coaching and mentoring as needed• Building and maintaining internal and external relationships with parties including attendance at meetings as required• Performing regular work health and safety inspections and delivering staff induction materials to ensure all staff are familiar with regulatory requirements in this area• Ensuring all payment claims are correct and processed in a timely manner• Attending and actively participating in key operational meetings as required Show less
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Business Development Consultant
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Apr 2019 - Jan 2021
• Identifying, implementing and maintaining person-centred strategies to attract and retain employers• Developing and delivering job readiness workshops and training materials for jobseekers with disabilities; ensuring that all materials are accessible for all attendees• Effectively negotiating employment opportunities for people living with disabilities• Undertaking caseload management tasks including the creation of case notes and booking appointments for customers• Building and maintaining internal and external relationships with key stakeholders including not-for-profit community organisations, local councils, for profit businesses and other disability service providers• Ensuring all operations are conducted ethically, fairly and within the statutory legal and contractual requirements Show less
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Services Coordinator
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Aug 2015 - Aug 2018
• Developing and implementing appropriate systems to ensure the work flow enables required administration outcomes• Managing and providing direction to administrative staff and prioritising work to ensure all tasks are completed in a timely and efficient manner• Contributing to regular reporting requirements against organisational requirements• Ensuring the effective and efficient performance of the administration team in accordance with departmental procedures• General office duties including document management, report preparation and processing of office accounts• Providing high level administrative support and undertaking other duties as requested by the Superintendent • Undertaking health and safety audits in accordance with requirements under the Occupational Health, Safety and Welfare Act (1986)• Conducting workplace HACCP audits, collating, checking and analysing spreadsheet data• Conducting risk management assessments and checking that financial reports and records are accurate and reliable• Identifying if and where processes are not working as they should and advising on changes to be made• Preparing reports, commentaries and financial statements• Liaising with managerial staff and presenting audit findings and recommendations• Ensuring procedures, policies, legislation and regulations are correctly followed and complied with Show less
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HR Officer OHS
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Oct 2017 - Jan 2018
• Conducting research and analysis of statistical OSH information and data in order to prepare written reports with recommended options• Providing expertise, advice and assistance to Safety and Health representatives and management on OSH and regulatory requirements including conducting workplace audits and assessments which make recommendations for improvements where necessary• Researching various legislative requirements, regulatory obligations and making informed recommendations• Developing relationships and engaging with relevant external regulatory bodies• Contributing to the development, maintenance, review and promulgation of OSH policies and procedures• Managing contracts relevant to OSH including Aspen Corporate Health contracts Show less
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Mission Australia
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Australia
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Non-profit Organization Management
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700 & Above Employee
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Industry Consultant
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Jan 2010 - Apr 2012
• Completing contracts with apprentices and their employers to be registered with Apprenticentre • Data entry and updating client management systems to ensure transparent communications with clients and account managers • Legislative interpretation in relation to workplace Occupational Health and Safety guidelines • Dispute resolution regarding workplace conditions and the negotiation of better pay and conditions for underpaid Apprentices and Trainees • Lodging grant applications for workplace modifications for apprentices with disabilities in accordance with state government legislation • Filing reports with government agencies in regards to client attendance and participation in programs • Evaluating apprentices’ eligibility for government incentives and lodging required paperwork to government departments Show less
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Site Manager
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May 2008 - May 2010
• Monitoring staff and site performance in relation to Key Performance Indicators and identifying short falls in our service delivery model and seeking to rectify these issues efficiently • As Occupational Health and Safety Officer I was responsible for ensuring safe work environment and safe systems are in place for the welfare of all staff • Ensuring compliance with requirements of OSH regulations at a site level and ensuring readiness for OSH inspection at all times • Ensuring effective systems were in place for monitoring the health of workers and workplace conditions • System administration including online filing and data quality control of our client management systems Show less
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Data Quality and Integrity Officer
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May 2005 - Dec 2008
• Data quality management for all regional licensing centres and online dealerships • Checking documentation submitted by sites for errors and contacting sites to arrange for re-training in regards to legislative requirements for licensing issues • Collecting further information from regional sites to follow up on on-going licensing issues • Conducting review of legislative requirements on a quarterly basis as new legislation is released and raising Corrective Action Requests for retraining regional staff • Assisting regional licensing agents and dealerships rectify licensing issues remotely using the online TRELIS management system • Providing honest, non judgemental auditing of MDL1 forms and making recommendations for service delivery improvements • Manipulating system data to ensure a positive outcome for both the department and the client • Customer Service to both internal and external licensing agents by phone • Administration of reports and online system management • Updating documentation within regulated standards Show less
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Education
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2016 - 2018
University of Canberra
Bachelor of Applied Business (Management), Business Administration and Management, General -
2015 -
Great Southern Institute of Technology
Diploma of Management -
2015 -
Perth Training Academy
Certicate IV Work Safety and Health -
2010 -
National Institute of Training
Certificate IV Frontline Management -
2009 -
Duality Pty Ltd
Certificate IV Community Services Work -
2005 -
TAFE WA
Certificate III Business -
2004 -
TAFE WA
Certificate II Business
Community
