Samantha Duniaud
Bartender at La Samanna, A Belmond Hotel- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Full professional proficiency
Topline Score
Bio
Credentials
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New Zealand Specialist
Tourism New ZealandJan, 2020- Sep, 2024 -
Agent aussie specialist
Tourism AustraliaNov, 2019- Sep, 2024 -
Diploma of Leadership & Management
Australian Pacific CollegeJan, 2018- Sep, 2024 -
Diploma of Travel & Tourism
Australian Pacific CollegeJan, 2016- Sep, 2024 -
Certificate III in Travel
Australian Pacific CollegeJan, 2014- Sep, 2024
Experience
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La Samanna, A Belmond Hotel
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Hospitality
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1 - 100 Employee
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Bartender
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Oct 2021 - Present
• Assisting front of house by greeting and seating customers • Answering questions about the menu items and make recommendations • Preparation of drinks and cocktails • LQA Standards • Assisting front of house by greeting and seating customers • Answering questions about the menu items and make recommendations • Preparation of drinks and cocktails • LQA Standards
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All Around Travel
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United States
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Travel Arrangements
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Co-Founder
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Jun 2020 - Present
All Around Travel is an online travel agency, specialised in promoting Australia and New Zealand as destinations. www.all-aroundtravel.com • Creating a brand with a unique identity • Setting-up of the marketing strategies • Creating a website (WordPress) and communication supports (Canva) • Writing monthly blog articles • Creating and writing travel guides of each destinations (80pages) • SMO / SEO Strategy (Google Search Console - Analytics) and webmarketing • Community Management: creating contents and visuals (Instagram, Facebook) • Working in partnership with travel influencers (1.4Millions, 150k & 80k followers). Analyse the audience, developing & managing relationship. • Promoting Australian and New Zealand Destinations • Sourcing new customers and managing relationships • Managing relationship with Australian and New Zealand suppliers • Understanding customer's needs and creating tailor-made itinerary • Setting-up sales strategy • Finding and managing partnerships • Managing the international development of the company • Using booking systems (Room-res, HERO, Roaver & B2B portal) • Analysing the market and be able to understand market figures Show less
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SydneyFacile
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Australia
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Travel Arrangements
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1 - 100 Employee
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Travel Sales Consultant
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Sep 2017 - May 2020
Sydney Facile is a travel agency based in Sydney, promoting Australian, New Zealand and Asia to the French market. My role involves : •Promoting Australian and New Zealand Destinations ( Agent Aussie Specialist certified ) •Sourcing new customers ( online and face to face ) •Managing customer relationships •Managing relationships with Australian and New Zealand suppliers •Setting sales strategy •Organizing monthly events: barbecues, get togethers, clothes sales and representing the company in a roadshow in France to promote the brand to our market. •Managing the International development of the company •Sales team meeting / debrief and stats •Invoicing •Maintain the company’s CRM system •Using booking system (HERO, Website Travel, Room-res) Show less
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W. Short Group
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Australia
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Civic and Social Organizations
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Bartender
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Feb 2015 - Jun 2017
W.Short Group is one of the Sydney’s leading hospitality group, owning a number of venues around Sydney such as The Glenmore hotel, The Australian Heritage Hotel, The Tudor and Scubar Down Under. - Working for several venues of the group and events - Bartending and customers services - Opening and closing venues - Events W.Short Group is one of the Sydney’s leading hospitality group, owning a number of venues around Sydney such as The Glenmore hotel, The Australian Heritage Hotel, The Tudor and Scubar Down Under. - Working for several venues of the group and events - Bartending and customers services - Opening and closing venues - Events
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Litigation Account Manager
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Sep 2011 - Aug 2013
« DIAC » is the French filiale of RCI BANK and Services 100% owned by Renault. Diac is specialized in offering financements to buy or rent products of the brands: Renault, Dacia and Nissan for individuals and professionals. - Customer service - Negotiation with clients - Finding appropriate solutions for every client. - Working in a call center - Dealing with complain - Review each case in order to negotiate and find an amicable solution with the client for them to pay back their loan in litigation. - Review each case to protect the claim in court of law ( individuals ) or commercial court ( professional ) to create an order for payment. - Knowledges of the French law regarding loans to individuals, professionals or inheritance. - Working with courts, lawyer, bailiff, Banque de France and investigators. Show less
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McDonald's
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1 - 100 Employee
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Employé service restauration
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Jul 2010 - Sep 2011
Student job Student job
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Education
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2017 - 2019
Australian Pacific College
Diploma in Leadership & Management -
2017 - 2018
Australian Pacific College
Diploma in Travel & Tourism -
2014 - 2016
Australian Pacific College
Certificate III in Travel -
2011 - 2013
Formasup Campus
Diploma, Management of commercials units
Community
