Samantha Dietrich

Data Solutions Specialist at Regency
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Location
Raleigh-Durham-Chapel Hill Area

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Credentials

  • SQL
    W3Schools.com
    Jul, 2022
    - Sep, 2024
  • Emerging Leaders Certification
    The BB&T Leadership Institute
    Aug, 2019
    - Sep, 2024

Experience

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Data Solutions Specialist
      • Feb 2021 - Present

      •Assist Team Leads and department manager with the development and implementation of internal controls and procedures. •Oversees data entry and storage, file maintenance, project management and other administrative tasks. •Managed system performance by monitoring operations and correcting routine issues. •Drove and managed large-scale advertising and marketing technology assessments, implementations, and usage optimizations. •Partnered with sales in educating, selling, and training customers on products and services. •Guided development team by articulating project goals. Prepared detail work breakdown structures and instilled accountability for project deadlines. Show less

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Project Specialist
      • Nov 2020 - Jan 2021

      • Worked with software development team on reported errors and bugs on newly released software of over 300 devices and assisted in deployment of release fixes.• Helped streamline repair processes and update procedures for support action consistency.• Explained technical information in clear terms to non-technical individuals to promote better understanding.• Inspected equipment, assessed functionality, and optimized controls.• Coordinated with supervisors to evaluate and improve software and hardware interfaces. Show less

    • Data Entry Specialist
      • Sep 2020 - Nov 2020

      • Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.• Prepared documents for projects in accordance with project manager, team, or client specifications.• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.• Scanned over 10,500 documents and saved in database to keep records of essential organizational information.• Identified data entry errors and reported to necessary departments. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Rise29 Project Intern
      • Aug 2019 - Feb 2020

      •Create and utilize client intake process including: documents, forms, spreadsheets, and flyers•Participate in team meetings regarding consistent client experience and operational processes•Developed program spreadsheets, forms, and informational flyers about the program•Researched what programs and events East Carolina and other peer institutions offered around entrepreneurship and compiled lists of events for students to participate in

    • Intern
      • Sep 2019 - Dec 2019

      •EPassport•Create and utilize client intake process including documents, forms, spreadsheets, and flyers•Participate in team meetings regarding consistent client experience and operational processes•Developed program spreadsheets, forms, and informational flyers about the program•Researched what programs and events East Carolina and other peer institutions offered around entrepreneurship and compiled lists of events for students to participate in Software Applications: Skilled in Excel, PowerPoint, Outlook, Office, Word.•Demonstrated self-reliance by meeting and exceeding workflow needs.•Completed assigned duties and consistently produced high volume of work to support daily business needs.•Managed daily activities to improve company's social media presence.•Furthered research by organizing data, generating spreadsheets, and drafting detailed reports.•Liaised with management and instructors to receive constructive criticism for areas needing improvement.•Gathered market research data and entered Excel to generate reports.•Transcribed detailed notes during client business meetings to distribute to department. Show less

    • Australia
    • Retail
    • 1 - 100 Employee
    • Sales Cashier
      • Sep 2013 - Aug 2018

      •Responded to 80+ customer inquiries daily •Managed accounts payable for over seventy accounts •Assisted in monthly floor set ups of the store containing over 500+ new items •Collected payments, accepted customer returns, assisted management with customer complaints, and matched deposit balance with total sales. •Observed company return policy when processing refunds, including inspecting merchandise for wear or damage. •Assisted with purchases, locating items, and signing up for rewards programs. •Counted product stock to maintain inventory records. •Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy. •Helped customers find specific products, answered questions, and offered advice. •Trained new team members in cash register operation, stock procedures and customer service. •Resolved issues with cash registers, card scanners and printers. •Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system. •Received product orders, unloaded merchandise, and arranged store stock into appealing displays. •Learned roles of other departments to provide coverage and keep store operational. Show less

Education

  • East Carolina University
    Bachelor of Business Administration - BSBA, Business Administration and Management, General
    2018 - 2020
  • Wake Technical Community College
    Associate of Arts - AA, Business Administration and Management, General
    2016 - 2018

Community

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