Experience

Teachers On Call, a Kelly Services® Company

• United States
• Staffing and Recruiting
• 400 - 500 Employee

• Manager- Client Services

  • Aug 2022 - Present

  Over see the growth of our business at Teachers On Calls, people manage, and aide in professional growth with the client services managers.

• Senior Client Manager

  • Sep 2021 - Aug 2022

• Account Manager

  • Aug 2019 - Sep 2021



Sebrite Agency

• Consultant

  • Dec 2013 - Present

• Administrative Assistant

  • Dec 2013 - Oct 2015

  • Accurately explained specific insurance needs for different types of policies• Utilized approved rating worksheets for costumers to meet certain state standards• Scheduled interviews for potential new clients• Helped achieve profitability for the company• Held accountable for the day- to-day operation of the business to meet state licensing standards



Tutor Time Childcare

• United States
• Education Management
• 400 - 500 Employee

• School Education Manager

  • Jan 2018 - Aug 2019

  • Conduct all Education related training sessions with staff• Select, train, and develop staff• Responsible for performance management of staff, including performance reviews and separation of employment• Clearly explain and articulate mission, vision, and unique selling points of curriculum to teachers and potential new families• Lead coaching conversations with teachers to ensure they are providing the best care and education for the students

• Assistant Director

  • Feb 2017 - Jan 2018

  • Managed the school in compliance with state of Minnesota and local regulations• Ensured that each staff member received and understood their job description, company policies, and other new hire orientation information• Prepared all personnel information and sent to Direct Manger and/or Corporate

• New Employee Orientation Trainer: State of Minnesota

  • Nov 2015 - Dec 2017

  • Prepared all new hire paper work and went through it step by step to ensure all new hires understood all policies• Held New Hire Day 2 meetings with up to 15 new employees• Covered training's including but not limiting, safety and compliance and customer service • Traveled to different schools to conduct different training's for new and current employees • Went through all Learning Management Systems (LMS) training's one by one with employees • Contacted IT department when LMS had issues in order for them to teach me how to fix them

• Team Lead

  • Oct 2015 - Feb 2017

  • Organized over 100+ children’s files with confidential information regularlyProcessed weekly billing payments• Maintained an outstanding relationship with the guardians, even when having to share bad news• Planned and executed daily lesson plans for students age 5- 12• Managed children’s behavior based on school and Minnesota state licensing policies



Life Time Inc.

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Kids Academy Supervisor and Camp Director

  • Apr 2014 - Oct 2015

  • Promoted and sold Summer and Specialty Summer Camp programs to members and the community • Insisted team members were up to date on products and programs around the club • Prepared daily and weekly activity schedules for the counselors to implement • Kept open communication between myself and the counselors, along with our Department Head • Made hiring and termination recommendation to the Department head • Trained and supervised Kids Team members • Promoted and sold Summer and Specialty Summer Camp programs to members and the community • Insisted team members were up to date on products and programs around the club • Prepared daily and weekly activity schedules for the counselors to implement • Kept open communication between myself and the counselors, along with our Department Head • Made hiring and termination recommendation to the Department head • Trained and supervised Kids Team members