Order Management Specialist

• May 2017 - Present

Success Connect Intern

• Jan 2015 - Jan 2017

Developed new consultation materials that resulted in increased support to new students and students in need of mentoring, tutoring and academic counseling. Managed social media which led to direct increases in awareness and program participation for SSC. Asked to provide temporary support as Marketing Coordinator while she is on leave and enhanced a job guide for all marketing activities in the event others are out of office in the future. Developed new consultation materials that resulted in increased support to new students and students in need of mentoring, tutoring and academic counseling. Managed social media which led to direct increases in awareness and program participation for SSC. Asked to provide temporary support as Marketing Coordinator while she is on leave and enhanced a job guide for all marketing activities in the event others are out of office in the future.

Intern/Server

• Apr 2015 - Apr 2016

Prepared for the event by taking classes, collaborating with other students, and studying the overall game of golf. Team-member at The Founders Room on Augusta Nationals campus while working to provide the highest level of satisfaction towards customers. Successfully enhanced The Master's experience of hundreds of guests by giving guests outstanding service, while providing exceptional knowledge about the Augusta National course. Prepared for the event by taking classes, collaborating with other students, and studying the overall game of golf. Team-member at The Founders Room on Augusta Nationals campus while working to provide the highest level of satisfaction towards customers. Successfully enhanced The Master's experience of hundreds of guests by giving guests outstanding service, while providing exceptional knowledge about the Augusta National course.

Marketing Intern

• Dec 2014 - May 2015

Enhanced visitors experience by revitalizing gallery space while also helping artists launch and set up their work. Oversaw front desk operations while supporting board members and gallery manager. While leading the social media initiative, I became familiar with programs like Hootsuite and Photoshop and learned how to effectively plan large scale events Enhanced visitors experience by revitalizing gallery space while also helping artists launch and set up their work. Oversaw front desk operations while supporting board members and gallery manager. While leading the social media initiative, I became familiar with programs like Hootsuite and Photoshop and learned how to effectively plan large scale events

Shift Manager and Server

• Jun 2014 - Jan 2015

Supervised staff and new hires while encouraging them to help grow the restaurant, in addition to carrying out daily needs of customers and management. Overlooked fellow employees weekly hours while weekly organizing the schedule for front of house. Supervised staff and new hires while encouraging them to help grow the restaurant, in addition to carrying out daily needs of customers and management. Overlooked fellow employees weekly hours while weekly organizing the schedule for front of house.

Shift Manager and Server

• Sep 2012 - May 2014

Began as hostess and was quickly promoted to server and then shift manager. Responsible for providing exceptional customer service, conducting training for new hires and cash handling to close shifts. Supported the opening and marketing of a new location in Richmond, Virginia, during the summer of 2013. Began as hostess and was quickly promoted to server and then shift manager. Responsible for providing exceptional customer service, conducting training for new hires and cash handling to close shifts. Supported the opening and marketing of a new location in Richmond, Virginia, during the summer of 2013.