Samantha Crockett
Owner & Chief Encouragement Officer at Enthusiastic Neighbor- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Phil P.
I had the pleasure of working with Samantha while in Oxfam GB, with our focus on the defining a common approach to support a Global customer across 17 Oxfam Affiliates in over 70 countries. During this challenging project, she proved to be incredibly driven and enthusiastic to both learn but also contribute massively to the overall design that was presented and championed. Her belief in this being achievable and upbeat attitude was certainly demonstrated and aided us all involved to 'up our game'. Samantha is one of those rare people who demands to take ownership and then ensures she delivers to her own high and exacting standards. Her ability to learn quickly and look at ways to use her new knowledge was most evident when deploying for the first instance of a Virtual Support Team. The members of this team were from across the Oxfam confederation, in different countries and with differing languages and were tasked to support defined IT Services through ownership in time zones and language demands. The model did work from the go-live, albeit requiring service improvements as would be expected against a complex service model. A huge well done for her efforts. It was so great to work with Samantha and would certainly embrace any further opportunities to do so again in the future. It is a real delight to be associated with such drive and enthusiasm but with the ability to ask 'that question' which allows us all to really evaluate and define the right model or service asked for by our customer.
Janie Howland
Samantha is a pleasure to work with. She has an excellent can-do attitude and it would be a pleasure to work with her. She is organized and competent as well as fun!
Phil P.
I had the pleasure of working with Samantha while in Oxfam GB, with our focus on the defining a common approach to support a Global customer across 17 Oxfam Affiliates in over 70 countries. During this challenging project, she proved to be incredibly driven and enthusiastic to both learn but also contribute massively to the overall design that was presented and championed. Her belief in this being achievable and upbeat attitude was certainly demonstrated and aided us all involved to 'up our game'. Samantha is one of those rare people who demands to take ownership and then ensures she delivers to her own high and exacting standards. Her ability to learn quickly and look at ways to use her new knowledge was most evident when deploying for the first instance of a Virtual Support Team. The members of this team were from across the Oxfam confederation, in different countries and with differing languages and were tasked to support defined IT Services through ownership in time zones and language demands. The model did work from the go-live, albeit requiring service improvements as would be expected against a complex service model. A huge well done for her efforts. It was so great to work with Samantha and would certainly embrace any further opportunities to do so again in the future. It is a real delight to be associated with such drive and enthusiasm but with the ability to ask 'that question' which allows us all to really evaluate and define the right model or service asked for by our customer.
Janie Howland
Samantha is a pleasure to work with. She has an excellent can-do attitude and it would be a pleasure to work with her. She is organized and competent as well as fun!
Phil P.
I had the pleasure of working with Samantha while in Oxfam GB, with our focus on the defining a common approach to support a Global customer across 17 Oxfam Affiliates in over 70 countries. During this challenging project, she proved to be incredibly driven and enthusiastic to both learn but also contribute massively to the overall design that was presented and championed. Her belief in this being achievable and upbeat attitude was certainly demonstrated and aided us all involved to 'up our game'. Samantha is one of those rare people who demands to take ownership and then ensures she delivers to her own high and exacting standards. Her ability to learn quickly and look at ways to use her new knowledge was most evident when deploying for the first instance of a Virtual Support Team. The members of this team were from across the Oxfam confederation, in different countries and with differing languages and were tasked to support defined IT Services through ownership in time zones and language demands. The model did work from the go-live, albeit requiring service improvements as would be expected against a complex service model. A huge well done for her efforts. It was so great to work with Samantha and would certainly embrace any further opportunities to do so again in the future. It is a real delight to be associated with such drive and enthusiasm but with the ability to ask 'that question' which allows us all to really evaluate and define the right model or service asked for by our customer.
Janie Howland
Samantha is a pleasure to work with. She has an excellent can-do attitude and it would be a pleasure to work with her. She is organized and competent as well as fun!
Phil P.
I had the pleasure of working with Samantha while in Oxfam GB, with our focus on the defining a common approach to support a Global customer across 17 Oxfam Affiliates in over 70 countries. During this challenging project, she proved to be incredibly driven and enthusiastic to both learn but also contribute massively to the overall design that was presented and championed. Her belief in this being achievable and upbeat attitude was certainly demonstrated and aided us all involved to 'up our game'. Samantha is one of those rare people who demands to take ownership and then ensures she delivers to her own high and exacting standards. Her ability to learn quickly and look at ways to use her new knowledge was most evident when deploying for the first instance of a Virtual Support Team. The members of this team were from across the Oxfam confederation, in different countries and with differing languages and were tasked to support defined IT Services through ownership in time zones and language demands. The model did work from the go-live, albeit requiring service improvements as would be expected against a complex service model. A huge well done for her efforts. It was so great to work with Samantha and would certainly embrace any further opportunities to do so again in the future. It is a real delight to be associated with such drive and enthusiasm but with the ability to ask 'that question' which allows us all to really evaluate and define the right model or service asked for by our customer.
Janie Howland
Samantha is a pleasure to work with. She has an excellent can-do attitude and it would be a pleasure to work with her. She is organized and competent as well as fun!
Experience
-
Enthusiastic Neighbor
-
United States
-
Professional Training and Coaching
-
1 - 100 Employee
-
Owner & Chief Encouragement Officer
-
Jun 2021 - Present
-
-
-
Chapin Hall at the University of Chicago
-
United States
-
Research Services
-
100 - 200 Employee
-
Project Coordinator
-
Mar 2019 - Aug 2022
-
-
-
U.S. House of Representatives
-
United States
-
Legislative Offices
-
700 & Above Employee
-
District Scheduler
-
Jul 2017 - Apr 2018
-
-
District Office Staff Assistant
-
Jan 2017 - Jul 2017
-
-
-
Oxfam America
-
United States
-
Non-profit Organizations
-
300 - 400 Employee
-
IT Service Delivery Specialist
-
Oct 2015 - Aug 2016
- Provide support and guidance on service management and delivery, by acting as the subject matter expert for Oxfam America on IT Service Management- Provide support, guidance and administrative oversight for the broader IT project portfolio for Oxfam America- Lead planning, execution & delivery of projects, both at the Oxfam America and confederation level, with a focus on ensuring that projects meet goals and requirements of all stakeholders - Level 1 & 2 Help Desk Support for 400+ employees in 8 global offices Show less
-
-
Technology Support Specialist
-
Apr 2014 - Oct 2015
- Provided Operational Support to the IT Department, as well as supported staff in using different types of technology efficiently and effectively to fulfill business objectives- Project management for several large scale projects including, but not limited to a phone carrier switch for 150+ corporate owned phones- Level 1 & 2 Help Desk Support for 400+ employees in 8 global offices, specializing in mobile phone strategy & support
-
-
Application Support Analyst
-
Mar 2013 - Apr 2014
- Level 1 & 2 Help Desk Support for 400+ employees in 8 global offices, specializing in Office and other end user applications- Implemented a new ITSM software tool, for both IT and other operational departments
-
-
-
Art of the Event, Inc.
-
United States
-
Events Services
-
1 - 100 Employee
-
Production Manager
-
Nov 2011 - Sep 2012
Assisted President & Producers with all aspects of event production including, but not limited to, light sales, proposal writing, research, graphic design, budgeting, scheduling, organization & planning and on-site event management. Also included general office & administrative assistant duties including, but not limited to, internal and external communications, light bookkeeping and expenses, phones, document template creation and any additional projects as required.
-
-
Production Assistant
-
Jun 2011 - Nov 2011
June to August: Scenic Painting & General Event Crew; August to November: Proposal Writing, Graphic Design and General Office Duties as Required
-
-
-
American Repertory Theatre
-
United States
-
Technology, Information and Internet
-
Properties Intern
-
Oct 2010 - Jun 2011
Assisted with A.R.T main stage & Harvard University's Institute for Advanced Theatre Training show-related projects and shopping, as well as general maintenance tasks Assisted with A.R.T main stage & Harvard University's Institute for Advanced Theatre Training show-related projects and shopping, as well as general maintenance tasks
-
-
-
Vera Bradley
-
United States
-
Retail Apparel and Fashion
-
700 & Above Employee
-
Stockroom Associate
-
Nov 2009 - Dec 2010
Worked with team to open the first and second Outlet stores in the the company; managed product flow by receiving and pricing product; maintaining organization and knowledge of all product in the store and at offsite; keeping the floor stocked and at brand expectations; providing every guest with a great experience both in the store and on the phone Worked with team to open the first and second Outlet stores in the the company; managed product flow by receiving and pricing product; maintaining organization and knowledge of all product in the store and at offsite; keeping the floor stocked and at brand expectations; providing every guest with a great experience both in the store and on the phone
-
-
Education
-
2013 - 2016
Bay Path University
Master of Science (MS), Non-Profit Management and Philanthropy -
2005 - 2009
Carroll University
B.A., Theatre Arts, Technical Theatre Emphasis
Community
