Experience

ARA Diagnostic Imaging - Austin Radiological Association

• United States
• Medical Practices
• 100 - 200 Employee

• Pre-Imaging Services Rep

  • Jul 2021 - Present

  • Answer calls in timely manner • Schedule patients accurately and efficiently • Limit time in ACW • Communicate with patient and physicians to schedule pt according to order • Adhere to work schedule and adherence • Keep patient information secure and private while working remotely • Answer calls in timely manner • Schedule patients accurately and efficiently • Limit time in ACW • Communicate with patient and physicians to schedule pt according to order • Adhere to work schedule and adherence • Keep patient information secure and private while working remotely



Ensemble Health Partners

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Specialist

  • Oct 2020 - May 2021

  • Greet patients upon arrival to facility • Arrive patients for scheduled procedures and appointments • Verify patient demographics • Verify patient insurances using EPIC, Availity, etc • Obtain signed consent forms • Escort patients to appropriate area in a timely manner • Transcribe orders from outside facilities • Schedule and verify patient appointments • Answer phone calls and assist patient needs • Greet patients upon arrival to facility • Arrive patients for scheduled procedures and appointments • Verify patient demographics • Verify patient insurances using EPIC, Availity, etc • Obtain signed consent forms • Escort patients to appropriate area in a timely manner • Transcribe orders from outside facilities • Schedule and verify patient appointments • Answer phone calls and assist patient needs



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Guest Services Specialist

  • Jul 2020 - Sep 2020

  Greet patients upon entering clinic • Screen patients for Covid-19 symptoms •. Make sure patient sanitizes hands before entering • Make sure patient adheres to face covering regulations Greet patients upon entering clinic • Screen patients for Covid-19 symptoms •. Make sure patient sanitizes hands before entering • Make sure patient adheres to face covering regulations



Baylor Scott & White Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Collector

  • Mar 2017 - Jun 2020

  • Work assigned claims appropriately • Call specified payer to retrieve claim and denial statuses • Mail in appeals with or without medical documents • Use of AEOS and EPIC systems to document work • Maintain high dollar accounts • Maintain relationship with multiple insurances and patients to make sure accounts get resolved in timely manner • Use of Microsoft word, outlook, and excel to make and present reports • Work assigned claims appropriately • Call specified payer to retrieve claim and denial statuses • Mail in appeals with or without medical documents • Use of AEOS and EPIC systems to document work • Maintain high dollar accounts • Maintain relationship with multiple insurances and patients to make sure accounts get resolved in timely manner • Use of Microsoft word, outlook, and excel to make and present reports



Spherion Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Collector

  • Jun 2016 - Mar 2017

  • Work assigned claims appropriately • Call specified payer to retrieve claim and denial statuses • Mail in appeals with or without medical documents • Use of AEOS and EPIC systems to document work • Maintain high dollar accounts • Maintain relationship with multiple insurances and patients to make sure accounts get resolved in timely manner • Use of Microsoft word, outlook, and excel to make and present reports • Work assigned claims appropriately • Call specified payer to retrieve claim and denial statuses • Mail in appeals with or without medical documents • Use of AEOS and EPIC systems to document work • Maintain high dollar accounts • Maintain relationship with multiple insurances and patients to make sure accounts get resolved in timely manner • Use of Microsoft word, outlook, and excel to make and present reports



Rapid Response Health Svc

• United States
• Hospitals and Health Care

• Front Desk Receptionist

  • Jul 2013 - Apr 2016

  Greet patients, retrieve patient records. • Verify insurance, collect co-payments, payments from self-pay. • Take patient vital signs, chaperone, assist with minor procedures. • Take phone calls on multi-line phone, record messages • Use fax, printer, scanner, computer, copier machine. Greet patients, retrieve patient records. • Verify insurance, collect co-payments, payments from self-pay. • Take patient vital signs, chaperone, assist with minor procedures. • Take phone calls on multi-line phone, record messages • Use fax, printer, scanner, computer, copier machine.