Samantha Cooke, M.B.A.

Operations Assistant at Sniper Drilling Motors
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Lorri Thomas

Samantha has always been a great friend and hard worker. She has always been a great shoulder to lean on when I needed a partner or someone to talk problems out with. She is able to master all sorts of concepts, simple to complex, rather quickly and made significant contributions while studying at SHSU. She is well organized and is a forward thinking problem-solver. Her work ethic, communication skills, attention to detail, and ability to work with people from all walks of life will serve any company well. I feel very fortunate to have gotten to know her and study with her.

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Credentials

  • How to Build Rapport Quickly
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • The Three Pillars of Effective Communication
    LinkedIn
    Jun, 2023
    - Nov, 2024

Experience

    • Oil and Gas
    • 1 - 100 Employee
    • Operations Assistant
      • Jun 2018 - Present

      Assist the Operations Department in ensuring an efficient process flow of paperwork for motors that are built/torn down/serviced. Assist other departments, as necessary, to ensure daily operations are running satisfactorily. Also, handle the logistics of shipping for motors to and from the customer. Create content for the company's social media platforms to boost company awareness with our public & target audiences. Assist the Operations Department in ensuring an efficient process flow of paperwork for motors that are built/torn down/serviced. Assist other departments, as necessary, to ensure daily operations are running satisfactorily. Also, handle the logistics of shipping for motors to and from the customer. Create content for the company's social media platforms to boost company awareness with our public & target audiences.

    • Office Manager
      • Aug 2017 - Feb 2018

      Worked closely with the Director of Maintenance to ensure our office operations ran smoothly, including providing superior customer service to our customers and vendors. Maintained confidentiality and accurate records while improving organization within the office and parts department. Kept up with supplies for office and parts for jobs. Utilized QuickBooks daily to complete invoices, pay bills (including taxes), and reconciled the accounts. Also used QuickBooks, along with EBIS, to prepare bi-weekly payroll. Used the EBIS program to track job progression, inventory, and purchase orders. Assisted in on-boarding for new employees. Show less

    • Executive Administrative Assistant
      • Mar 2017 - Aug 2017

      Aided the company partners, managers, and CFO in ensuring the maintenance crew had parts & materials needed to complete jobs and that the daily office functions ran efficiently. Was the first point of contact for customers and provided them with exceptional customer service. Improved the overall organization of the office and maintained accurate records & confidentiality. Audited our work flow and provided recommendations on how to improve efficiency within different areas - from ordering parts/materials to invoicing. Utilized QuickBooks to carry out daily accounting duties as well as track inventory coming in and going out. Coordinated drug & alcohol testing for employees. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Receptionist
      • Oct 2015 - Mar 2017

      This was a small-medium sized veterinary clinic where I worked as a Front Desk Receptionist providing superior customer service to both owners and their pets. I maintained confidentiality and accurate records, as well as improving organization and handling daily accounting duties throughout the day. I assisted in analyzing our work flow processes and offered recommendations to improve efficiency. Worked with the practice manager and assistant manager to ensure our documents were up-to-date and assist in reviewing them for corrections. Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Facility Resource Team Member
      • Nov 2012 - Oct 2015

      I checked patients in and out of our facility. I also handled the basic office functions at our free-standing ER, including: data-entry, answering phones, customer service, insurance verification, collecting payments, filing, assisting with inventor of office supplies, end of the day accounting and assisting in training/supervising new employees. I helped ensure that the facility was running efficiently and following proper guidelines. I checked patients in and out of our facility. I also handled the basic office functions at our free-standing ER, including: data-entry, answering phones, customer service, insurance verification, collecting payments, filing, assisting with inventor of office supplies, end of the day accounting and assisting in training/supervising new employees. I helped ensure that the facility was running efficiently and following proper guidelines.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Assistant
      • Aug 2009 - Nov 2012

      I handled basic office functions, including: answering phones, filing, data-entry, collecting payments, customer service and assisting in training new employees. Assisted my manager, facility director and students with any projects they needed help with. Also helped troubleshoot IT problems and assisted the Clinical Psychology PhD program during application season by sorting application documents and making student files. I handled basic office functions, including: answering phones, filing, data-entry, collecting payments, customer service and assisting in training new employees. Assisted my manager, facility director and students with any projects they needed help with. Also helped troubleshoot IT problems and assisted the Clinical Psychology PhD program during application season by sorting application documents and making student files.

    • Veterinary Technician
      • Jan 2008 - Aug 2009

      Assisted the veterinarians so they could properly evaluate animals; this included: restraining, bathing, walking, feeding & watering, giving medications and assisting with surgery preparations. I also handled data entry, customer service, collecting payments, making product sales, proper sterilization of surgery tools, answering phones, end of the day accounting and assisting in training new employees. Assisted the veterinarians so they could properly evaluate animals; this included: restraining, bathing, walking, feeding & watering, giving medications and assisting with surgery preparations. I also handled data entry, customer service, collecting payments, making product sales, proper sterilization of surgery tools, answering phones, end of the day accounting and assisting in training new employees.

Education

  • Sam Houston State University
    Master of Business Administration (MBA), Business Administration and Management, General
    2011 - 2014
  • Sam Houston State University
    Bachelor of Business Administration (BBA), Business Administration and Management, General
    2007 - 2011

Community

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