Experience

M Group Services

• United Kingdom
• Utilities
• 100 - 200 Employee

• Training Coordinator

  • Apr 2023 - Present



TrainWithUs M Group Services

• Oldham, England, United Kingdom

• Training Administrator

  • May 2022 - Mar 2023



The Growth Company

• United Kingdom
• Non-profit Organizations
• 500 - 600 Employee

• Customer Service Administrator

  • Apr 2019 - Apr 2022

  Check the eligibility of new applications to ensure that companies/individuals meet the funding criteria. Invigilate and provide administrative support for exams, tests and initial assessments as required. Handle sensitive student, learner and employer data. Register individuals for qualifications where appropriate and make sure that all Awarding Body procedures are followed in order to meet centre approval requirements. Maintain knowledge of current funding programmes, eligibility and paperwork, to ensure processing of quality of data Assist with various administration duties such as opening and sorting the post, dealing with telephone queries, ordering stationery and any other delegated tasks Manage day to day finance processes including petty cash, raising purchase orders and checking invoices Work closely with other members of staff to assist with any queries, processing and system updates to assist them in their role, and ensuring the maintenance and accuracy of the data needed for MI within a delivery team Responsible for the overall learner journey providing student/employer support where required. Show less



SouthEast Ultrasound

• Ramsgate, Kent

• Administrator

  • Sep 2018 - Feb 2019

  Receive and process referrals from referral centre via email, or other electronic media. Data input of information onto patient administrative system. Act as central point of contact for all calls/enquiries, redirecting calls, taking messages and dealing with enquiries where appropriate. Maintain filing systems for: electronic and paper files, patient records whilst archiving existing files. Maintain data securely to conform to data protection regulations. Covering the reception desk when required, this includes some Saturday morning clinics. Collect, distribute and prepare post prior to sending out. Locking up and unlocking the premises as required and ensure security of clinic property. Show less



East Kent College

• United Kingdom
• Higher Education
• 100 - 200 Employee

• Community and Employability Administrator

  • Mar 2018 - Sep 2018

  Maternity cover providing administrative support to the Managers/staff within the Employability Team which includes: word-processing letters, photocopying, production of schedules, enrolling students using in house software, claiming certificates Carrying out reception duties, welcoming visitors whilst maintaining a tidy working environment whilst being a main central point of contact for all team members, external partners, students, and internal corporate services. Ensuring assessment feedback information and important course attendance updates are sent to our client on a daily and weekly basis. Booking and organising assessments and maintaining accurate booking records Maintaining, completing and processing paperwork for students joining the courses. This includes: applications, enrolments, transfers, award registrations with the awarding body, claiming certificates from trackers and updating the corporate database on achievements and destination data. Organising exams and invigilators when needed, invigilating exams myself as and when required. Following procedures for archiving and destruction of certificates that have not been collected. Travelling independently to other campuses to support Administration staff with their daily tasks such as Folkestone, Dover and Ramsgate. Show less